The RealReal is the world's largest online marketplace for authenticated, resale luxury goods, with more than 30 million members. They offer a wide range of designer items, including bags, jewelry, and clothing from brands like Chanel, Gucci, Louis Vuitton, and Prada. With retail locations across the US, The RealReal provides a full suite of services, including shopping, consignment, free valuations, and personal styling. Customers can visit the stores and enjoy a personalized shopping experience, with helpful and professional staff members like Ashley, Chanel, McKenna, and Allie, who are known for their knowledge, patience, and honesty. The in-store selection may not always match the online inventory, but the overall experience is praised by customers. One customer had a positive experience purchasing a vintage Chanel classic handbag, while another was impressed with the help provided by Liz during the consignment process. The RealReal is a popular choice for those looking to buy, sell, or consign luxury items, with many customers recommending the business to their friends.