Banks in Massapequa Park, NY
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4 locations found near Massapequa Park
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5310 Sunrise Highway, Massapequa Park NY 11762
“I have had nothing but exceptional experiences every time I visit this Bank of America. I have been a long time client for many years, and my business partner and I use this branch regularly for our local ice cream shop. I am there weekly for deposits and change orders, and every single time I leave with a smile on my face. Over time, I’ve gotten to know some of the staff, and one of my favorites recently retired. I was honestly a little sad about that, but the newer staff members have been so kind, helpful, and phenomenal. I especially want to shout out Jill. I believe she is a manager, and she is truly perfect for the job. She has such an amazing, bubbly personality, and she brings such refreshing energy to the branch. It is honestly exhausting when you have to deal with people who act like mindless robots, or employees who make you feel like asking questions is an inconvenience. I have had poor experiences at other banks where everyone seemed miserable, had a frown on, or made basic customer service feel like pulling teeth. This Bank of America is completely different. The staff here actually seem happy to help, and Jill is a huge part of that. She is professional, but still authentically herself, and you can tell she genuinely cares about her clients and wants everyone to leave satisfied. I also want to give a shout out to Rohit, and I hope I am spelling his name correctly. I believe he is a newer member of the team, but he is so kind, well spoken, polite, and has a very comforting energy to him. He has amazing customer service, and I have personally watched him handle difficult customers with so much grace. Even when you can tell a situation is stressful, he stays calm, respectful, and professional. I’ve also noticed how he interacts with the other employees, and he is always well mannered and kind. He may have more of a reserved personality, but he comes across as very genuine, and that is something I really appreciate. I also want to acknowledge the other staff members I’ve encountered, even though I am forgetting some of their names at the moment. There was another gentleman (I believe his name is Jared?) who was also amazing, very calm, intentional, and clearly caring. I watched him remember an older woman who had come in weeks before, and he remembered exactly what she needed without her even having to explain everything again. That was really nice to see. Overall, this branch has been phenomenal. The people here actually care about their clients, and that makes such a difference. Shout out to Jill, Rohit, and the rest of the team for bringing such great energy and customer service to this location.”
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4881 Merrick Road, Massapequa Park NY 11762
“I was pleased to find that the staff was incredibly welcoming and really knew their stuff— they were kind enough to answer all of my stupid questions and make a quick withdrawal even though I didn't have the debit card with me, it went very smoothly.I recommend it.”
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4848 Merrick Road, Massapequa Park NY 11762
“I recently had a wonderful experience @ this branch. Enrique Chacche the Banking Assistant Leader, was extremely helpful, professional and courteous. The issue I had took some time to rectify (not the branch's or Flagstar's fault) and Enrique solved the matter. Thank you, Enrique! You're an asset to the Flagstar Team!”
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4970 Merrick Road, Massapequa Park NY 11762
“I’ve been with Chase since I was 15. My parents also banked at Chase National, Manhattan, for a long time. I’m a senior now. Add it up, we’re talking about 100 years. That’s a very long time. At this branch, the staff is most helpful, and I appreciate that. They are the best! The Chase app is also the best out there. If you don’t like the atmosphere, go to Citi down the road. You will be back at Chase in a New York minute. Citi is horrible, and so is their app.”
