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“We use Sentron for almost all of our mailings. They are great to work with, do quality work, and are always upfront and realistic about timing and costs - which always exceed my expectations. Even when I have to beg for a rush job - they do their best to accommodate. They know our business and seem to understand and be flexible about working with us and the craziness of the non-profit world and I trust them with our direct mailings, event mailings, and everything in between.”
8:00 AM - 5:00 PM
221 Great Oaks Blvd, Albany
Shipping Centers
“To Andrea whatever your name is. I am proud of this business for taking the time to scrutinize and be overly cautious (if that's possible in this day). I COMMEND this business for taking the time to properly perform their LEGAL OBLIGATION. The community should support this LACAL AMERICAN SMALL BUSINESS for being good citizens. Something all too rare these days. GOD BLESS YOU! AND THANK YOU FOR YOUR INTEGRITY ??”
8:30AM - 6:30PM
Westgate Plaza, 911 Central Ave, Albany
Shipping Centers
“The people at the store are super helpful and tend to everyone's needs personally. Tiani, Dana and Kristen helped me a lot in my formal process document mailing. This UPS store became my one stop shop because of them for all of requirements. Thanks a bunch for all the help.”
“I had a package that had been delayed a few times. I needed the dress for a wedding I was attending and it wasn’t going to be delivered in time. Ben was an absolute life saver. He was able to locate the crate it was in and set it aside for earlier pick up. Stellar customer service!”
“Fantastic Service! I needed to send a large, expensive, delicate and weirdly shaped fan (dyson) as a gift to a friend in Indiana. I shared with staff - including the manager - about the fan being damaged in transit. The manager assured me the fan would be packed so securely that it would not budge in transit and would arrive in perfect condition. And the manager was true to his word!!! In fact, my friend could not believe how securely the fan had been packed and made a Fort Knox reference in describing how well the fan had been protected. So now this is my go-to UPS store even though it is not rhe closest to me. It is, however, the BEST!”
“We had a shipment coming in earlier than anticipated to our residence while we were away. Thanks to the great communication and management at this terminal along with an awesome driver, our delivery was there in excellent condition when we got home.Thanks to all.KevinRetired Freight Driver/Dock”
“Currently completing an expansion of my daughter’s business, Shipology to the Stone Management facility in Watervliet,NY. They have treated her like family. That makes Dad feel really good.”
“I had to go into Silver Griffin and I was greeted by a man with the name of Gregg. GREAT GUY!!! Very down to earth and assisted me with my mailing with ease. Had great conversation; and I would recommend this spot for everyone in the 518 to do business here! If Paul isn’t there; Gregg will be! Super nice guy. 10/10 would recommend this spot for anything shipping/mail! THANK YOU GREGG!”
“Excellent customer service. Talah explained the difference and pros and cons of laptop models I was considering. I'm very happy with my purchase so far. Everyone I dealt with was professional and friendly.”
9AM - 8PM
241 Rte 9W, Glenmont
Shipping Centers
“We needed to ship a package to England. But UPS doesn't ship to England so we were dissatisfied with the product. However, the sales associate, Justin, was very helpful and professional.”
“The help I received from Niajah & Tristin in the copy center was outstanding. They were friendly, professional and took care of my needs quickly and efficiently.”
1:30 - 3PM 8:30AM - 12:30PM
137 George St, Troy
Shipping Centers
“I have to tell you it's such a pleasure coming into this post office. Beatrice is always so helpful and kind!! I am so thankful for the time she gives and is a true credit to her profession!! It's such a refreshing change from where I moved from. It's nice to go to a post office where they take time to treat you with respect!!”
“It's inside the Walmart! There is no sign outside, but it's right as you enter. Very friendly and fast service. More than just a drop off center, it's full service.”
“Carlos was an absolute delight. You really don’t come across great customer service anymore these days, especially In places like the post Office, where people are just trying to get through their day. What a pleasure it was to walk in here on a Thursday afternoon, and be greeted by such a pleasant smile and helpful demeanor. Carlos is the epitome of a someone that can truly change someone’s day around just by being kind and helpful. Someone that goes above and beyond, just because. Truly one-of-a-kind and I hope to see Carlos again soon. Thank you Carlos for being one of those people that restores my faith in humanity!”
“Mary at this location is extremely kind and helpful. I ship packages often and she is very patient and went the extra mile to ensure I understood all of the shipping options. The team who picks up package request is also incredible. Such a great service and it’s much appreciated!”
“Great delivery! Had a big pallet delivered, and Kim was always most helpful over the phone. The delivery man went the "extra mile" to help me out, the road was not that easily navigated but he was clearly an experienced driver and a really kind gent! The 4-hour delivery window was reliable.”
8:30AM - 7PM
279 Troy Rd #9, Rensselaer
Shipping Centers
“It’s a great store. I’ve shipped many packages of important items here. The staff has always been kind and helpful. There’s always a variety of staff and I’ve never run into anyone who hasn’t been professional and courteous.”
“Samantha at the desk was so welcoming and provided efficient service. The wait wasn’t long at all and I was able to ask questions without feeling rushed. Also, this office was extremely neat!”
“I've been regularly using this post office for the past few months due to working nearby. The staff working here are always kind and more than happy to answer my questions about how to ship items to ensure they arrive properly and promptly. I now purposely avoid other less desirable post offices near my home to go to this one instead!”
“Not to be confused with the Southbreast, which is the nickname of a girl I knew who was born with a boob where her jayjay was supposed to be.These days I drive everywhere, but when I lived in Southern California (you know nobody walks in LA), ironically I did so without a car, and used to get around using buses and sometimes trains and very often planes. So basically John Candy without the excess weight.I flew to so many airports in the west end of the country on Southwest, from Boise to Portland to Spokane to Seattle to Sacramento, Vegas, Orange County, San Diego, and so many more, according to my flight records (a personal record I keep of all flights I've taken.I was in and out of Albany just once... my partner and love of my life lived in Buffalo, and if it were much cheaper, or if we were heading to NYC, I sometimes flew into other NY state cities or nearby cities. Albany had a much more understated airport than I expected, but it was nice and clean.I can't even count the number of flights I took from Los Angeles International to places like San Diego, Las Vegas, and much further afield back home to New York and Buffalo via other places like Detroit.I used to basically live in LAX although I also flew Southwest to or from places like San Diego and Las Vegas and even from Hollywood (Burbank) once, and John Wayne in Orange County on three occasions when I was living in San Juan Capistrano. And so many more.Southwest Airlines was amazing back in those days, and it's a little bit less great now, but it's still one of the better ones of a bad bunch, and they're still a little bit less likely to be ripping you off for things like baggage and whatnot. And I appreciate that.They're still my favourite airline, even though like most other airlines they've definitely had some major setbacks after 9/11, and in terms of the economy.”
“This was my first time in, as I usually use ups ground shipping. I will be back for sure! Lea was very helpful and had excellent customer service. Thank you for making it a seemless process for me.”
9AM - 4:30PM
475 Albany Shaker Rd Ste 9, Loudonville
Shipping Centers
“Tyron was a huge help trying to track a package I was sending. He went out of his way to figure it out. Tyron is worth his weight in gold. 5 stars for him but 4 stars in general because this location needs more help.”
“I go to this UPS store for all my returns. Have always had a positive experience with the employees. I really feel bad for them sometimes though because they deal with a lot of dickhead customers that I seen firsthand. Couldn’t be me”
8AM - 5:45PM
685 Watervliet Shaker Rd, Latham
Shipping Centers
“I needed help yesterday because my parcel had been delivered to a supermarket mailbox but the supermarket staff and I did not seem to understand one another.I was confused between us until I reached USPS. The lady at the counter was able to help me a quick solution by contacted a right person. Then I was given a parcel by a gentleman after he drove to the supermarket. It was a pleasure to work with them and I really appreciated their kindness.”
“Mubashar was perfectly kind and courteous. I was doing a rather frustrating return and he made the process simple, painless and pleasant! I’m very satisfied with my visit!”
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“Zeus at this facility was so helpful and went out of his way to ensure I was able to receive my package at the facility after it was unable to be delivered. Thank you so much Zeus!”