I really hate this bank, their tellers are slow, everytime I come here its the same story, 2 tellers at the window and like 5-9 people waiting in line, and then you get this one person who freezes the whole line because they are chitchatting with the teller about nonesense while the rest of us have to wait. I dred coming... read full comment
I deposited a check and was waiting in the lobby for a cab and no one came up to us until almost 10 minutes asking if we-needed anything else. The person who asked us if they can help us her tone was argumentative as if we were in the wrong waiting there. As if we just walked in to hang out like we were hoodlums or... read full comment
Like all other Citibank branches. The wait time in line is 20 minutes and I'm a citigold member.
They are act like your business does not matter. Including the manager walking around all grumpy like your money or Bill's are there's unwilling to even help you .what a waste for those employees to represent citibank . Headquarters need to look into this location. .they are not welcoming at all always when I go there... read full comment