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“Suki was extremely professional and provided invaluable assistance in helping us select the appropriate mattresses. She demonstrated a high level of responsibility by ensuring the quality and accuracy of our order, and he remained consistently responsive throughout the entire process.”
“Rome was extremely helpful. He was knowledgeable about the products, made sure to ask me details about my sleeping patterns and needs, was patient and honest with my questions, and was friendly and enjoyable to talk with. Thanks for everything!”
“Amazing selection, and even better service! This is my new go-to for furniture in Queens. High quality inventory, reasonable prices, and customer service that goes above & beyond. When my new couch arrived in the early evening on a Saturday and wouldn't fit through the door, they had a technician over in 30 minutes to expertly take it apart, get it in, and then reassemble like new. Seriously, these guys are great! They earn your business.”
“I went to the store during their 4th of July sale and Irandel greeted me and assisted me right away. She showed me the mattresses on sale and when I told her my concerns and budget, she showed me all the options (and thankfully there were plenty!). Irandel was very knowledgeable of the different kinds of mattresses, how springs affect support, explaining gel mattresses etc. She was personable from the start. Even if I asked the same question over and over again till I understood, she was patient and explained it till I got it. She interacted with me like a regular person and I enjoyed that the most. Ended up buying a mattress and I can’t wait to sleep on it lol!”
“John was very helpful. He pulled out 2 mattresses to let me try and one of them twice after I tried a couple on the selling floor. Seemed to be more interested in making sure I was satisfied than trying to sell me a very expensive mattress. He gave me a good deal and I am very happy with the purchase.”
“Robert P. was incredibly helpful from start to finish. He took the time to understand my needs, answered all of my questions honestly, and never made me feel pressured to buy anything. He was welcoming, attentive, and genuinely focused on understanding my needs rather than making a sale. Truly one of the best salespeople I’ve ever met!
Instead of feeling like I was being sold to, I felt like I was being guided by someone who truly wanted to help me find the right mattress. As a very indecisive person his patience and guidance meant the world to me 🙌 He made the entire experience comfortable and stress free, and I left feeling confident in my purchase. Thank you, Robert, for not only helping me find the perfect bed but for making the entire experience such a positive one! Cannot thank you enough Mattress Firm”
“Rohat, was knowledgeable and assisted me in picking the right mattress for my needs. I tried several and he let me take my time and there was no rush, as choosing the right mattress is important for your health and personal.I highly suggest the Upper Eastside Mattress Firm Outlet due to the professionalism that Rohat exhibited.”
11:15AM - 7:45PM
517 E 117th St, New York
Furniture Stores
“Amazing store! The new store manager Joshua always provides great service and is very informative. Very patient and knowledgeable about all the products in his store. Team is very kind too!”
“Our salesman Anthony Sanchez was very professional. He very knowledgeable on the mattresses that mattress firm carries. If looking for a new Mattress stop in and ask for Anthony Sanchez. He made the purchase of our mattress seamless and painless.”
“Jacob was an excellent salesman. He was extremely personable, and knowledgeable. I would absolutely recommend him to anyone who’s looking for a new mattress or pillow.”
“My husband and I had the pleasure of working with Natalie. She was working despite being physically unwell and walked us through all the best options for us and gave us the time and assistance we needed to make an informed decision. We couldn’t be happier with her service!!”
“Alex was incredibly quick, efficient, and extremely kind. We called ahead on the drive in and he got us settled in 15 minutes once we arrived. What a way to welcome us to the neighborhood. Thanks so much!”
9AM - 9PM
88-02 Queens Blvd, Elmhurst
Furniture Stores
“My experience today was AMAZING. Gained a loyal customer due to the well informative and amazing Sleep Expert Christian Valentin. Me and my girlfriend are moving the 1st of December in the next month so we were looking for a mattress that was just right for the both of us. He made it such a breeze and a no brainer. From explaining how important sleep actually was to explaining what the mattress is made of and all about adjustable bases. If it wasnt for him, we wouldnt have found the first perfect mattress. Mann this guy can sell water to a Fish. Amazing at what he does truly impressed. Made the time go by fast, with all the knowledgable information and wholesome hospitality. This guy deserves a raise man!!”
“Great service! The agent at the store was really patient, let us try all the mattresses, adjusted everything to the costs we wanted, knew how to explain each product, and finally also contacted us and helped us place the order easily and quickly. The mattress arrives in less than 24 hours.”
“Russ was simply amazing. He took the time to listen to our concerns and help direct us to exactly what we were asking for. The next mattress I buy will definitely from this store. Thank you Russ, very much appreciated.”
“Beatrice was a lovely sales person . We really enjoyed working with her AND we bought a mattress. She made shopping a pleasure.
Linda and Nicholas Kramer”
9:30AM - 7PM
588 5th Ave, Brooklyn
Furniture Stores
“Brooklyn furniture I must say has given me and overall amazing experience.The customer service is phenomenal.They go above and beyond to find you great quality furniture that’s right for you.The time frame was super quick.And still very budget friendly.
They really care about you here and make sure that you are satisfied.They take there time to work with you, explain anything you may have questions on…The options are endless.
They make you feel like family.Thank you so much Onebrooklynfurniture . You guys have a customer for life!
The furniture is soooo comfortable and durable!You don’t find good quality furniture like this anymore.So glad I decided to go with you guys!I tell everyone looking for good quality furniture and people who actually care ,….shop here!Thank you so much Joudeh the experience you and your father gave was amazing.I’ll definitely be back.”
“My rep Alex, was great! We had a short chat online, then I visited, he showed me the units, tested each couch and he answered all of my questions in detail, even dug into some fine print.”
10AM - 9PM
345 Rockaway Tpke, Lawrence
Furniture Stores
“I was met at the door and immediately asked if they could help. I was looking for bedroom furniture but particular the style and headboard. I'm sort of old-school but found 3 sets I loved. Ended up ordering 2 bedroom sets with a total of 8 pieces. I was satisfied.”
“The Associate Steven was the absolute BEST! He was patient and very personable. He explained the different mattresses and let me try each one. He gave me information on certain deal. I felt very comfortable making my purchase and knowing exactly what to expect with delivery. I purchased because I loved the product not becuase I was pushed and that was such a refreshing experience.”
“Super great experience. Amazing staffs. Elvin is my hero he is so helpful , fun, and kind. Always want to help me get the best mattress and great price. Highly recommended!”
“Ace was fantastic. Showed us several beds until we found the one we both liked. He is very knowledgeable was very friendly and patient. I would recommend anyone to go to the store and ask to speak with Ace.”
“Natalie was very helpful in getting us a mattress for our new apartment. She was very patient and attentive as we tried multiple mattresses in trying to find the best fit. She’s the best! We are getting exactly what we need!”
10AM - 9PM
410 Gateway Drive, Brooklyn
Furniture Stores
“Hii I was here yesterday the home consulted Josefina Recio she was very helpful am so happy to meet her she explain to my everything and today am come back with her to buy my new couch for my apartment”
“Mr Kenny the sale representative is very calm helpful and very much understanding...He helped me out very well and I appreciate his help..I would definitely recommend him to whosoever need help”
10AM - 9PM
168-23 Jamaica Avenue, Jamaica
Furniture Stores
“I went to the Jamaica Ave looking for a Mattress and had a great experience working with Guy Lafaille. I love the car analogy he used and made me spend more than what I intended to spend. Guy Lafaille is that location greatest asset, a true professional.”
“Unsure of exactly what we wanted in a sectional sofa, we were lucky to have the excellent advice from Agnes at Brooklyn City Furniture, who was able to guide us to the right choice of style and budget for our new apartment living room. With all the many sectional sofas being sold all over and online, the personal customer service we experienced at BCF was invaluable in helping us make our selection. We couldn't be happier with our new sofa sectional and the service we got at Brooklyn City Furniture.”
“Great experience with Yahj at this location. He knows the products and listens to the customer. Turns out my original choice did not work out. The switch was handled quickly and smoothly with knowledgeable guidance on a new selection (I listened to the sleep expert this time). Both deliveries were on time, with clear messaging and easy tracking.”
“I had an amazing experience at Mattress Firm thanks to Jonathan and the entire staff. From the moment I walked in, they made me feel right at home. Everyone was friendly, welcoming, and genuinely focused on helping me find the perfect mattress without any pressure.
Jonathan was incredibly knowledgeable, patient, and attentive throughout the entire process. He took the time to answer all of my questions and made sure I felt confident in my decision. Purchasing a new mattress is a big investment, and thanks to Jonathan, it became one of the most exciting purchases of my life!
I truly appreciate the outstanding customer service and positive experience. If you’re looking for a new mattress, I highly recommend stopping by and asking for Jonathan. You won’t be disappointed!”
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“From the moment my family and I entered the showroom we were cheerfully greeted by Auvi R. I explained that we were shopping for a bedroom and mattress. He was friendly professional and extremely knowledgeable. We are very happy with our new bedroom set with the service. We receive. The men that came to install the bedroom into our home were spectacular. They were friendly, professional, and knowledgeable about what needed to be done.Working with Raymour & Flanigan was a fantastic experience.”