Quest Diagnostics is a reliable healthcare provider that offers a range of services, including COVID-19 antibody testing, drug screenings, and routine lab tests. The company has multiple locations, with one conveniently situated near the Fresh Pond Shopping Center, across the street from a Wendy's restaurant. Customers have generally had positive experiences at Quest Diagnostics. The staff is described as friendly, professional, and patient, especially when dealing with challenging situations, such as patients with difficult veins. The check-in process is efficient, and patients are typically seen on time for their appointments. While there have been some minor issues with the online booking system, overall, Quest Diagnostics is praised for its reliable service and competent technicians. Customers appreciate the company's ability to accommodate their needs, even when appointments are not readily available. With a range of testing options and convenient locations, Quest Diagnostics is a trusted healthcare partner for the community.
I walked in not knowing my office told me to make an appt. Thankfully their system was able to put me on standby and got seen quickly. I did come in early morning. Nicczath made my experience quick and easy. Checked me in and drew my blood.
February 2026
Came to give a blood sample. Eric, the staff member administering the draw was great, very kind and patient. It also began right on time
January 2026
Great place and the staff is friendly. They also know what they're doing in there. They didn't have to poke me multiple times to draw blood like some other places. I didn't get the guys name that did it but, he knew what he was doing.
