Quest Diagnostics is a reliable healthcare provider that offers a range of services, including COVID-19 antibody testing, drug screenings, and routine lab tests. The company has multiple locations, with one conveniently situated near the Fresh Pond Shopping Center, across the street from a Wendy's restaurant. Customers have generally had positive experiences at Quest Diagnostics. The staff is described as friendly, professional, and patient, especially when dealing with challenging situations, such as patients with difficult veins. The check-in process is efficient, and patients are typically seen on time for their appointments. While there have been some minor issues with the online booking system, overall, Quest Diagnostics is praised for its reliable service and competent technicians. Customers appreciate the company's ability to accommodate their needs, even when appointments are not readily available. With a range of testing options and convenient locations, Quest Diagnostics is a trusted healthcare partner for the community.
This Quest location is not that bad, waiting time is ok, I was seen on time twice, one time 15 min after my scheduled appointment. Recommended
January 2025
I did have a problem at first when trying to book an appointment online. The website kept saying every different time slot was booked when it showed available. Maybe website was glitching. But after signing off & signing back in again, I did get to book the appointment with ease.
May 2024
questions were a bit redundant but overall good trip
