“Always good service with a smile here. It's a pleasure to have an account with them. This office is always spotless and organized. The staff knowledge and sooo friendly!!”
“PenFed knows how to get customer service right. I wish they trained other companies. Every person I have spoken to made me feel valued and never rushed. Thank you for the excellent service!”
“Patient, caring, attentive staff. My teller Tiffany took outstanding care of me. She anticipated my needs and met them as fast as I could articulate them.I’d make the trip back for the service alone.”
“Extremely satisfied with their products. Additionally, the customer care is what matters tremendously. I've worked in commercial banks, and I recommend Credit Unions highly. Hope this helps.”
“PenFed was EXCELLENT to deal with. Finally someone with common sense! I asked about an auto loan and had it with 24 hrs. Angela Roache in the West Point Office was efficient, kind and helpful. thanks again, Steve Dayvault”
“Smart tellers. Very friendly. I love credit unions. And this one is awesome. Smart tellers able to figure out ways to give the customer what they want. Partner credit union friendly.”