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“The new owners have done an outstanding job of cleaning up a once over cluttered space. The friendly and professional staff operate in an efficient manner to get you in and out the door quickly.”
“Always a great experience visiting this ups store. There is always parking in front which is very convenient and staff is always friendly. My son loves to help drop off packages because they always give him a sticker. One of the best Ups stores around. Dont hesitate to choose this store!”
“Knowledgeable, friendly staff. Had the services I needed. I worked with Jay who was very friendly and knowledgeable. The wait was short. The store was spotless. Highly recommend.”
“I recently had a very good experience with UPS and wanted to take a moment to share my thoughts. From the moment I dropped off my package to the time it was delivered, everything went smoothly and professionally.
The staff at the UPS Store were friendly, attentive, and efficient. They answered my questions clearly and helped make sure my package was properly labeled and secured. I appreciated how organized and clean the location was—it made the process feel stress-free.
The tracking system was also very reliable. I received regular updates via email and text, and it gave me peace of mind to know exactly where my package was at each stage. The estimated delivery window was accurate, and the package even arrived a little earlier than expected.
Most importantly, the package arrived in perfect condition, with no damage whatsoever. That showed me that UPS takes care during handling and transport.
Overall, I’m really pleased with the service I received. It was a great combination of speed, care, and professionalism. I’ll definitely be using UPS again in the future, and I feel confident recommending their services to others.”
“I cannot share enough what a great experience I had with Lexington Pack and Ship !
The customer service was incredible, especially by Thomas and Irma .
They treated me with such kindness and customer service as I was packing things up to send home after my mother passed. They Helped me decide the best way to send things to minimize my cost,
I felt like Thomas and Irma treated me like their own family ! Where can you go where you feel you get that Kind of attention?
I wish I ran into Irma’s and Thomas’s everywhere I went like the pharmacy and the bank, etc., because the world Would be a better place to live!
Thank you Lex pack and Ship For hiring these great individuals And for sending my so safely. I highly recommend everyone to use this company. !
Joan K.”
“Moving was so smooth! Joel, Jennifer and Alberto make moving experience so easy and fast! And more importantly great attitude and hard workers! Couldn’t be happier with my experience!!!”
“Can’t tell you how many times I’ve been here since I moved to the neighborhood. Yes, sometimes there’s a line but the workers are SO helpful and kind, considering the stuff they probably have to put up with every day! :)”
“The BEST UPS store. Always super friendly and so so helpful. Sometimes I barly make it in the door and the next thing I know. Im already headedput. Receipt in hand!!!”
8:30AM - 6:30PM
177A E Main St, New Rochelle
Mailbox Centers
“The picked up and packed a Clarke auctions item for me. They were not the cheapest of everyone I reached out to, but they did a great job. I would use them again.”
8:30AM - 7PM
2196 3rd Ave, New York
Mailbox Centers
“This place is great! My go to location for shipping. It offers the convenience of having all the major shippers, including USPS, under one roof for both domestic and international package shipments. A wide range of packing supplies also available for purchase.
What's even better is that the staff there are pleasant, patient, helpful and efficient. Can't beat that!”
“I just came here to print a few things and the staff Juan was incredibly nice and helpful!!! Such a great service. I had 0 difficulties and he would come every minute to check in if everything is okay or if I needed help. Definitely coming back here!”
8:30AM - 6:30PM
1333A North Ave, New Rochelle
Mailbox Centers
“Moved from PO Box and couldn’t be happier. The customer service is FAR above and beyond. They even made a delivery to a restricted international address that USPS couldn’t.”
8:30AM - 7PM
603 E Boston Post Rd, Mamaroneck
Mailbox Centers
“Every time I'm here the employees are so friendly, helpful and the store is very clean. Don't come first thing when they open because they don't open on time.”
8:30AM - 7PM
4768 Broadway, New York
Mailbox Centers
“The store on 4867 Broadway has the best worker I have ever experienced at any store. The employee Genesis Flores went so far and above to help me with my problem. I recommend everyone going to her for any problems. I m not that computer savvy and she took the time to help.”
“The representative Daniel at the counter handled the customers with distinguished and above and beyond performance he deserves a raise. And he sounds like a true leader”
8:30AM - 6:30PM
24 W Railroad Ave, Tenafly
Mailbox Centers
“I had a fantastic experience working with Peter. He was professional, responsive, and went above and beyond to make sure everything was done right. It’s rare to find someone so reliable and easy to work with these days. I wouldn’t hesitate to recommend him and will definitely reach out again in the future. Thank you, Peter!”
“I've been receiving packages at this location for a few years now. Never had a problem. Joshua and the team provide excellent and efficient service. Highly recommended!”
“I was an employee here back when this UPS Store first opened at the Baybridge shopping center. I’m shocked to see how much the business has grown ever since I left/resigned. I wish the current employees the best in keeping it running!”
“I have been to many different UPS stores. This one in Englewood Cliffs NJ was a bit different. Really friendly, efficient and focus was on making the customer feel happy! I needed a photo (2x1 1/2inches) which is slightly different than a passport photo (2x2inches). Jin, the owner made sure he made that size photo happen. He also is a notary and placed the notary stamp where it would not interfere with the application I needed to fill out. That extra care will make this UPS stores MY new UPS store!”
8:30AM - 7:30PM
185 W 231st St, Bronx
Mailbox Centers
“This store has amazing customer service! We needed to ship the contents of my daughter’s 1-bedroom apartment cross country and Bryan was helpful on the phone before I arrived —suggesting the best times to come and to ask for him when I got there. He really put me at ease. He was so very helpful when I arrived, and took great care in the processing of 27 boxes. He also brought me a chair and I plugged in my phone when it died. I highly recommend this location for shipping…Bryan and his team were so professional and kind. Side note: I learned the hard way that it doesn’t make sense to use the UPS at the Staples Store for a serious shipping project.”
“This place is amazing! They are so accommodating, so efficient, so friendly, so professional. They make the w whole process so easy! I’m so grateful that they are so close to my apartment. They make my life so much easier!”
“I have been a loyal customer of the USP store on Columbus Avenue and 86th Street for over 10 years. Of course, it is not the buildings, but the people that matter. I would like to acknowledge the staff, Chaz and Carl, who are professional, helpful and courteous. Great friendly service!”
8:30AM - 7PM
941 McLean Ave, Yonkers
Mailbox Centers
“I purchase alot of products online and returning my items are always easy because of this UPS store. This store is very reliable, efficient and the best one in town. Like seriously I am not joking. Even in the busy seasons they stand on business. I have been to many UPS and they can't compare to you guys. Customer service is 10/10. Awesome job to the team. Keep up the good work!”
8:30AM - 6:30PM
565 Plandome Rd, Manhasset
Mailbox Centers
“Two gentlemen at the front desk are superb. They would go the extra like helping you open the door or pick up the heavy item or even helping you revise your amazon return. 5 star awesome service!
Super helpful everytime my mom returns stuff. Shes fragile so they were always helpful and assist in bring the items in and help her revise her amazon return option!”
“This review serves as a commendation for Glen of the UPS Store located at 333 Mamaroneck Ave in White Plains NY. I have visited all the UPS stores in lower Westchester county and the Bronx. Although I have never had a bad experience at any location, Glen is by far the most outstanding associate I have encountered.
He was super helpful and even assisted me tapping up my box. He was patient, courteous and professional. He took care of what I needed right away. Usually retuning an item is a semi dreadful experience. But Glen was awesome. And I noticed that he served every customer efficiently, promptly and with the same courteous demeanor and smile.
I must reiterate that he is definitely a valuable member of your organization. His hard work and service should not go unnoticed.”
8:30AM - 6:30PM
10 Bond St, Great Neck
Mailbox Centers
“The employees at this UPS store in Great Neck are routinely and consistently polite, kind, professional, and very quick to respond. On my most recent visit, for example, a customer in line behind us complained about the minimal wait (there was one person ahead of her) and the employee responded so positively that she quieted down. Well done indeed!”
“These folks are nice. I've had issues where I missed the FedEx deadline at work so I would go here to have it shipped without issue. I also had my passport renewed here as well last year.”
“Highly recommend! Johnny was super helpful in recommending the best way to deliver a piece of art. Wally was thoughtful and took the time to call me with updates on his status and approximate delivery time. Manhattan Express Shipping was an excellent service provider.”
“Efficient, Friendly, and Reliable.
I’ve had consistently great experiences at The UPS Store in Edgewater. Whether I’m dropping off packages, printing documents, or getting something notarized, the staff are always courteous, professional, and quick to help. The store is clean, well-organized, and conveniently located — right between Trader Joe’s and Whole Foods, which makes errands a breeze.
What really stands out is the team’s attention to detail and willingness to go the extra mile. On one visit, I was able to print, notarize, and overnight important documents all in one stop—such a time-saver! It’s clear they take pride in their work and genuinely care about customer service.”
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“All these people complaining maybe the ones who don’t pay their bills. Never had problem here. Yes they can get busy and things maybe slightly delayed but not terribly. Yes everyone double parks at every business on Gramatan Avenue not in owners control. If you are using this as a business address then pay your business bills. Once again folks not supporting black business.”