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“What looking for a mattress and got the most information and I’m very pleased with the service I received from Gregory! Will be back soon to revamp my mattress collection in my home! Thank you, Gregory!!”
“Uncle Charles is the best sales person!! he knows his stuff about the products. He is a fun time at Kiki with him in the store love him. He’s the best clone him if you can cause Charles is the man.”
“Your manager Nick was very helpful. He was very pleasant, answered all my questions and my shopping experience was easy and enjoyable. Excellent customer service!!”
“Rohat, was knowledgeable and assisted me in picking the right mattress for my needs. I tried several and he let me take my time and there was no rush, as choosing the right mattress is important for your health and personal.I highly suggest the Upper Eastside Mattress Firm Outlet due to the professionalism that Rohat exhibited.”
“Amazing store! The new store manager Joshua always provides great service and is very informative. Very patient and knowledgeable about all the products in his store. Team is very kind too!”
“My experience at PC was a great experience and the salesman Devin Rodriguez was exceptionally helpful and knowledgeable about I was looking for most importantly he was extremely friendly I would recommend him to my family and friends”
“Beatrice was a lovely sales person . We really enjoyed working with her AND we bought a mattress. She made shopping a pleasure.
Linda and Nicholas Kramer”
“We had a great experience over the years buying our mattresses at this store. Daniel was patient (we came at the end of the day before closing), very knowledgeable and really tried to understand what we need and what options would work better for our backs. Highly recommend.”
“I bought a new dishwasher at this location earlier this week and it was a very pleasant, stress-free experience. Anthony Chance is a great salesman and delivers terrific customer service. Thanks for everything!
Edit: I returned to the store yesterday to buy a new air conditioner, and Anderson was incredibly helpful. I really appreciated his help.”
“I had an amazing experience thanks to Daisy, the store manager. From the moment I walked in, she made me feel welcomed, listened carefully to my needs, and never made me feel pressured. She took the time to understand what I was looking for and helped me find the perfect mattress for where I am in life right now.
Daisy's kindness, patience, and genuine care made all the difference. Exceptional customer service like hers is hard to find these days, and I truly appreciate the time and attention she gave me.
If you're looking for a new mattress, I highly recommend visiting this Mattress Firm. You'll receive outstanding customer service, compassion, and professionalism.
Thank you, Daisy, for making this such a wonderful experience!”
“Came in with a budget and in need of something that i could take home the same day and Carlos didn’t skip a beat. He was super helpful and showed me all the options within my budget without any pressure to spend more. He made the experience seamless and quick. Id be more than happy to shop there again with Carlos”
“Monica was excellent and found us a great mattress within our budget. Checkout process was quick and delivery was seamless. We were in and out within 30 minutes and had the mattress delivered within 2 business days. There was a potential issue with delivery and we were notified by our building within an hour of delivery and Monica was available and immediately on it to help us out. She had a plan B for us just in case within minutes.”
“I had a wonderful experience with Gothic Cabinet. It’s easy to see why they’ve been a trusted furniture maker in New York City for so many years. They built a beautifully crafted Murphy bed for me that is solid, well-made, and fits perfectly in my space. The quality of the workmanship is outstanding, and the bed is both functional and attractive.
Tony was great to work with throughout the entire process. He was knowledgeable, professional, and responsive.
Turning a sketch I made into reality. He took the time to answer my questions and made sure I was completely satisfied with the final result.
It does take time, but the result is a piece of furniture made to last.
I highly recommend Gothic Cabinet. Their craftsmanship, experience, and attention to detail truly set them apart.
I wouldn’t hesitate to recommend them to friends and family.
Martina”
“Service was amazing loved my brand new couches they came so quick the process was so easy and fast would definitely recommend this furniture spot to everyone !!!”
10AM - 7PM
410 Tarrytown Rd, White Plains
Mattress Stores
“I have had the privilege of working with the best salesperson ever! Amir Barksdale at Raymor and Flanigan on Tarrytown Rd makes furniture shopping completely stress-free and enjoyable. I have been back to see him several times and have purchased beds, mattresses, chairs, a sofa, a TV stand, and even pillows.
Amir is a zero-pressure salesperson who is incredibly knowledgeable, accommodating, and attentive to every detail. Amir, thank you for making all my purchases and store visits such a great experience. I truly appreciate your help, and I highly recommend asking for Amir if you visit this store!”
“Just had a wonderful experience buying my second tempur-pedic bed- the first lasting 17 years!
Of course I came in all prepared having done my research but of course my body needed to make the final decisions.
Alexei in the Hartsdale store was awesome, offered no pressure, but rather was extremely informative and supplemented my own research.
Can’t wait for my new bed!”
“As I stated before John Flynn the salesperson made the whole process flawless and Luca and his assistant were wonderful today on my delivery, polite, efficient and accommodating. My entire experience from begin to end was top notch.
Mattress Firm has good people representing their company and I would recommend my friends and family looking for a mattress purchase to check them out first.”
“I wanted to update my original review because I believe in giving credit when a company makes things right.
Initially, my experience with Mattress Firm was very frustrating. After my purchase, I had ongoing issues with the mattress, and getting the situation resolved was much more difficult than it should have been. I spent a lot of time making calls, following up, and eventually had to contact corporate and the Better Business Bureau before I got the attention the issue deserved. The process was stressful, time-consuming, and honestly a hassle.
That said, once corporate got involved, they kept their word. They approved the mattress exchange I had been requesting, and the new mattress has been a huge improvement. I’m very happy with it and have been sleeping much better.
While I still believe the process needs improvement because customers shouldn’t have to go through so many steps to resolve an issue, I also believe it’s important to acknowledge when a company follows through on its promises. They ultimately did the right thing, and I appreciate that.
Thank you to everyone who helped get this resolved. I hope Mattress Firm continues improving its customer service so future customers have a smoother experience.”
10AM - 8PM
2350 Central Park Ave, Yonkers
Mattress Stores
“After shopping in a lot of stores I finally settled for Phoenix he was very attentive, nice, friendly and professional I even called him back to add to my order, glad I went with him.”
“I arrived at the Yonkers store at 9:01 a.m. seeking an AC window unit during a heat wave. There were already several customers ahead of me. I waited less than 5 minutes and received excellent and expert care from Craig W. Highly recommend.”
“Gregory Gayle’s service was spectacular!!! He helped throughout the while purchasing process!!! I would definitely recommend him to anyone who needs assistance!!! Happy customer!!!”
“Manny was very helpful and professional 👏 my husband and I liked his calm approach as he took the time to answer all our questions, even giving us his number to contact him if we should, need help with anything else. Sincerely we Thank you!”
“Had a great experience here with Mark Brown. He was extremely helpful and knowledgeable and helped us select the right mattress. Would recommend working with him.”
“As soon as we entered the store, Mohammed welcomed us with open arms. He was incredibly helpful, friendly, and very easy to talk to. He asked pointed and specific questions to identify our sleeping habits and preferences and proceeded to recommend both of us pillows based on our answers. They were perfect. We were both pleased with the recommendation and Mohammed was kind enough to write the models down for us to purchase later. Thank you Mohammed.”
“Purchased our nursery glider from here and our experience was excellent! We worked with Walter and he was SO helpful, responsive, knowledgeable, patient and detail-oriented every step of the way.
We initially purchased one chair/put on hold for future delivery but after measuring our space, decided we wanted to exchange it. They were super accommodating and helpful, and showed us a ton of options until we found the best fit. The white glove delivery was also very seamless.
Highly recommend!!!”
“Visited this furniture shop while redecorating my home and found exactly what I needed. The staff were friendly and patient, helping me compare options. Delivery was on time and the furniture quality feels solid and worth the price paid.”
11AM - 7PM
610 Exterior Street, Bronx
Mattress Stores
“Dioris was the best raymour and Flanigan consultant ever. He went above and beyond to meet my girl and I needs and concerns. He really listens and very attentive to details. I definitely recommend him if you’re shopping in the Bronx terminal market.”
“Garrick is an extraordinary and gifted salesman who offered product support and
technical advice that prevented me from purchasing a incompatible item. Thus, saving our organization lots of money in the long run!”
“Juan rocks! Village Furniture & Mattress is the absolute best!
My wife and I recently purchased a bed and mattress from Village Furniture & Mattress, and we could not be happier. Juan Moronta has a beautiful selection of high-quality furniture at incredibly affordable prices. From the moment we walked in, Juan provided excellent, elegant, and completely no-pressure advice. He knew exactly what we needed, and his recommendations were spot on. Even though I knew right then and there that we were going to buy from him, we opted to do our due diligence and checked out 10 other furniture and bedding stores. After all that looking around, we returned right back to our original conclusion: Juan and Village Furniture are unmatched.The furniture arrived exactly as promised. And it is clear that the top sets the tone for the whole business because the delivery and set-up team were just as professional, courteous, and knowledgeable as Juan. We highly and without reservation recommend Village Furniture & Mattress!”
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“Thank you to Joe, i recieved the best attention and help I needed to get what I wanted and in a best pricing ever, I will definitely share to others and encourage people to go to Maddy home to get what they want. Appriciate the help.”