2 - 5PM 9AM - 1PM
6709 S Salina St, Nedrow
Post Offices
“I live in a small town about 9-10 miles away from the Fayetteville Post Office. We have our own Post Office here. I drive the extra miles to Fayetteville because they do it all better than anywhere else around here and I'm also referring to other P.O. locations in the area.... The staff in Fayetteville is super, super friendly and helpful. They give tips and suggestions freely. The lines move fast and they make the whole errand a great experience....thank you all so much.”
“This is the closest Post Office to my workplace and I love the location. Robin and Deb are very friendly and accommodating. I've even seen them use a translator app to help customers who don't speak English figure out what they need. They give directions and are very knowledgeable on everything from how to get a passport to ordering mail products online for businesses. Hey process money orders quickly and seem to get to know customers which I love. The ladies are great and if you go early there is almost no wait. It gets busy around 11am.”
8:30 - 11AM 12 - 5PM
6499 E Seneca Turnpike, Jamesville
Post Offices
“I have nothing really negative to say. The people working there were quick, accurate and very pleasant. More pleasant than most clerks around the holidays. That building is starting to really show its age, though. Overall, a decent visit!”
“People leaving bad reviews are crazy, somebody leaving 1 star because they didn’t give you free tape lol this isn’t a free tape store it’s the post office. Always get me in and out fast without a problem staff is very friendly.”
8:30AM - 5:30PM
226 Teall Ave, Syracuse
Post Offices
“Friendly and professional staff that has consistently been helpful. The only reason they get a 4 is because their location is difficult to get to due to traffic patterns.”
“We stopped at the Cyprus St. USPS for a passport appointment. We were helped by Erick. He was absolutely amazing. Friendly, helpful, and fast. This location has been helpful and served the village community for decades. Thank you Erick.”
“I’ve had nothing but great experiences with this P.O. All the staff are patient, knowledgeable and professional. I can’t tell you how many times they’ve helped me, corrected mistakes I made, or just educated me on updates that I didn’t even know about. All with a smile and “have a nice day”. I think many complaints on here can be attributed to the general PO issues with how things are run. Staff here is the best!”
“5 Stars – Exceptional Service by Christy at Division Street Location
I had the pleasure of being helped by Christy at the Division Street Post Office in Syracuse, NY, and I can’t say enough about her exceptional customer service. From the moment I walked up to the counter, she was warm, professional, and incredibly helpful—even though it was the final half hour closing on a busy Saturday before Mother’s Day.
I had multiple items to mail—some personal, some for work—and wasn’t sure about the best packaging or labeling options. Christy patiently walked me through each step, offered solutions with zero judgment, and made sure everything was done properly. She even replaced a label I’d messed up and explained exactly where to place everything on a box I wasn’t familiar with.
What stood out most was how seamlessly she balanced USPS policy with genuine kindness. She didn’t rush me, made sure I received both an email and printed receipt as requested, and kept everything efficient. It was clear she takes pride in doing her job the right way, and it made a huge difference.
Christy is a true asset to the USPS—thoughtful, knowledgeable, and everything you’d hope for in a representative of public service. I hope she receives the recognition she deserves. Christy is the reason for my Five-Star.”
“I always have a great experience here. One employee , named Molly, helps me with international shipments pretty often. Molly has amazing customer service and always goes above and beyond for me making the process very easy. Huge shout-out to you, thank you for always helping and being kind!!”
“The employees here are saints. Whenever I’ve gone to this location, there is at least one customer screaming about something they had absolutely no control over (as if stamp prices nationwide are set by the employees in Syracuse). Still, the workers here are professional and patient with them.”
8:30AM - 5PM
4912 W Seneca Turnpike, Syracuse
Post Offices
“I love my postal service. I don’t know his name or hers. I just know how grateful I am that they knock on my door to let me know my package is here. Great job.”
“I do not understand all the negativity on this particular post office I live down the street I happen to go there several times a month been going there for years always professional and helpful it's not a pizza shop where they are going to chit chat with you it's a federal building.”
“I’ve been to a lot of post offices and most of the time I’ve had negative experiences. This was my second time going to the nedrow location and it truly is a gem. The man there was so helpful, kind and knowledgeable. I didn’t feel like I was rushed or stupid, it truly was a really pleasant experience and I look forward to making this my regular post office.”