Second time I booked car rental and they don’t have the car available at the correct time on the booking. Staff don’t seem to be worried about it which tells me it is a recurrent practice.If u book and even prepay you should expect the car to be available for you. I’m moving to another car rental company.
May 2023
We renting over 30 years and never had to pay for cleaning the car for normal use. Staff upon return was rude. Bad experience.
March 2023
Usually adequate. Staff could be nicer.Affordable and generally reliable.Watch out for damage monitoring though because Budget in Washington DC Union Station is trying to charge me for damage that I didn't cause.
