Citi is a financial services company that prides itself on customer service and a range of financial products. Reviews highlight the helpfulness of staff members like Goran, who provided excellent service at the teller, assisting customers in finding special bills for cultural celebrations such as Lunar New Year. However, there are suggestions for the bank to improve its diversity in preparing for various cultural holidays. Manager David Salcedo is recognized for his kindness and willingness to assist customers, often going above and beyond to solve problems. His warm demeanor and helpful attitude have left a positive impression on many visitors. Another staff member, Rachel Wang, is noted for her knowledge and ability to customize banking packages, making clients feel valued even if they are not opening accounts immediately. Overall, customers appreciate the friendly and attentive service at this Citi branch, but there is a call for greater diversity in offerings to better cater to different cultural needs. The staff's dedication to customer care is evident, making for a positive banking experience.
ATM machines here are the slowest I have seen. Staff is slow as well.
December 2023
it's a bank...you do banking stuff. but I'm definitely not a fan of the new asian tellers. they always look like they have an attitude or don't want to help. they're not friendly nor are they welcoming. they need to have better customer service.
July 2023
Nice place. Very spacious. Offers a variety of banking services. ATMs available.
