Citi, a bank in New York, is praised by customers for its outstanding service and friendly staff. The branch manager and employees, such as Morris, Felix, and Bilal Smith, are responsive to customers' banking needs, guiding them step-by-step and ensuring a seamless experience. Customers appreciate the staff's professionalism, helpfulness, and ability to resolve issues, whether it's setting up online access, Zelle, or dealing with account hacking. The bank is described as providing a pleasant and easy banking experience, with friendly interactions at the teller and ATM. Customers express gratitude for the exceptional service they have received at this Citi branch.
This branch provides me with outstanding service. Morris, Felix and especially Bilal Smith are always responsive to ALL of my banking needs making banking a pleasure!! I’m so grateful to them.
August 2024
My bank account was hacked and Bilal and Morris spent 2 hours helping me create new accounts. They also offered great banking advice. Thank you!!
December 2023
Easy banking. Friendly service. Most times when I do bank I deal with the ATM but when I deal with a teller or bank representative, I am always greeted and helped with friendliness.
