CVS Pharmacy® in New York is dedicated to providing essential services and support for health and wellness in the community. The pharmacy team is known for their helpfulness, especially when it comes to managing prescriptions. Customers have shared positive experiences, particularly highlighting the assistance of staff members like Lilian, who took the time to resolve prescription issues and find affordable solutions despite insurance complications. The pharmacy is conveniently open most days, including nights and weekends, making it accessible when customers need it most. One customer praised the staff’s kindness, as they offered a significant discount on a prescription when insurance was not accepted. Additionally, the pharmacy offers services like passport photo sessions, where staff members have shown exceptional patience and understanding, especially when working with children with special needs. With an emphasis on customer care, CVS Pharmacy is committed to making every visit a pleasant experience, ensuring that everyone feels supported and valued.
Rude employees. The asian lady treated me really bad and I can't believe the pharmacy hire people like her. Instead of helping me with information about my medication she was mocking me. Zero professional!
July 2025
Prefer hell to this pharmacy team (2434) of most incompetent and rude staff. Complained all the way to district manager with zero impact.
May 2025
I called before hand to ask if they have the medicine in stock so I can transfer and get a prescription there They said they did I transferred my prescription and went to pick up. Nope sorry not ready we don’t have the full amount Refused to do a partial refill or help at all for that matter
