They need more staff at this location. Just now all the staff were busy in the back. I got my package ready and waited at the empty counter for 5-10 minutes then I left and went to another FedEx. If you get service here it's great.
June 2023
Update on Mateo: visited store at 21st &Park Ave South. I was sad to learn that Mateo quit to work somewhere else:(. Good luck Mateo. You have a great future ahead of you.
December 2022
Thank you Selma and Alan for your amazing customer service!!