I came into Mike's through Apple's authorized repair providers program to have my MacBook Air screen repaired. They were clear in their diagnosis, professional in their demeanor, and shipped my laptop back to me (I live outside of NYC) with it perfectly functioning. I highly recommend!
October 2023
Appalling. I made an appointment for a screen repair through Apple.Only to be told on arrival that they don't stock any parts for recent iphones and that they don't bother to notify customers because they don't think people will receive them. Rude service and a waste of an afternoon.
July 2023
Truly the kindest customer service I’ve received in a long time. Even though they didn’t “fix” my issues, they told me my options, how much it would cost, and other repair shops they recommended. So nice and didn’t charge for the advice. I feel so taken care of!