& Other Stories is a popular fashion retailer that offers a wide range of clothing, jewelry, and accessories. Based on the reviews, the overall customer experience seems to be positive, with many customers praising the helpful and kind staff. The store is described as having a great selection of products, and being a convenient location, particularly for those near Grand Central Terminal. However, some customers have noted that the store lacks certain features like petite sizes, alterations, and bargains. Despite a few minor complaints, the reviews suggest that & Other Stories provides a generally enjoyable shopping experience for its customers.
Awful customer service. My mom and I both waited extremely long periods for them to retrieve our items in other sizes and we eventually just gave up and when it came to check out there were issues with receipts printing and applying a discount. Very disappointing
July 2025
Not my favorite. Very nice store, but not my type of clothes
April 2025
Woman upstairs who worked here was too busy facetiming a friend to help us checkout and downstairs the woman was unfriendly. You buy $100 skirt and don’t even get a bag for free, felt very cheap. Treat your customers better.
