The Container Store's New York, NY location is dedicated to helping customers organize their home, office, and life through storage and organization solutions, as well as innovative custom closets and shelving. Customers have praised the store's exceptional customer service, with employees like Cheryl, Dave, Lauren, and Paulette going above and beyond to assist shoppers and customize their closets. While one customer had a less than satisfactory experience with staff not acknowledging their presence, the overall consensus is that the store has a pleasant atmosphere and a helpful, patient, and creative staff. The store offers a wide range of products, including shoe boxes on sale, and customers have expressed satisfaction with the quality and design of the items.
I love this store. And the customer service is always excellent
May 2026
Online pickup took awhile ... Staff was professional and friendly
May 2026
Really love this place. Always visit and always find something innovative to buy. Friendly and helpful staff They are merging in 2026 with Bed Bath and Beyond but they tell me they will retain top billing
