I love buying at therealreal, but as a seller, I am going to avoid them at all costs after the horrible experience I had with them. They are absolute scammers. I would rather give things for free than having to go through them again.
October 2023
Their consignment team feel like a bunch of bots. I keep receiving emails from “Tyler Cavros” asking me what I’d like to sell. After responding to it, I received the same email asking “what would you like to sell? What questions can I answer for you” a week later.
September 2023
Appalled and disappointed. Wish I read these reviews before I bought my brand new item in which I received nearly nothing for compared to the price. Concierge is at your service until they have your item. Agree with the rest of the one star reviews here
Our Luxury Consignment Office has reopened, and we are taking every precaution to ensure your safety. Visit us and enjoy our full suite of services: consignment via in-person appointment or drop-off, free valuations and more.