The UPS Store #6387 in New York offers expert packing, shipping, printing, document finishing, a mailbox, notary, shredding and faxing. It is locally owned and operated and here to help. Customers highly recommend this branch. The staff is described as kind, helpful, professional, and welcoming. They provide expert and careful packing for fragile items, ensuring shipments arrive safely. The associates are helpful and seamless with returns and other processes, answering all questions. They give the best service and are very straightforward. Even when dealing with a very rude and entitled customer, the staff remains professional, maintains their cool, and handles tension excellently while being kind to others. They are also communicative, replying right away by phone, giving updates, and emailing tracking information for important packages. The store is unquestionably given a 5-star rating by many satisfied customers who appreciate the people there.
I love the UPS on 3rd Ave!! They always take such great care of me. Mo took over operations and he totally turned this place around - it opens on time and they always greet me with a smile. I love their flexibility. Great place.
September 2025
Terrible experience this morning. Rushed to get there shortly after scheduled 8:30 store opening.. Store not opened line of people outside waiting left around 845.
July 2025
The rudest employee I ever met. especially the woman working 7.28.25. rude, toxic, refused to do her job.
