Victra, a Verizon Authorized Retailer in New York, NY, is dedicated to providing the best possible experience for its guests. The knowledgeable and dedicated store consultants and managers offer a full range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Their mission is to connect technology to life in the most trustworthy, fun, and profitable way. Customers have praised the store's exceptional service, particularly the assistance provided by Zack and David. Zack was commended for his incredible competence, knowledgeability, support, and willingness to go above and beyond to help customers with their concerns. David, the store manager, was praised for his patience, honesty, and ensuring customers get the best option for their needs without any pressure. The staff was described as incredibly helpful, and the overall experience as smooth, quick, and enjoyable, even on busy days like Black Friday.
Great service, sid was very patient and informative, great service!
January 2025
I needed to go over my options and Sid patiently helped me out. I definitely recommend.
January 2025
I had a wonderful experience at this store. The staff was incredibly helpful! David, the store manager, helped me get a new phone, set it up, and got everything I needed installed and running. He worked some Verizon magic and got my bill reduced, too! Can't thank him enough for a smooth and quick process.
