Victra, a Verizon Authorized Retailer in New York, NY, is dedicated to providing the best possible experience for its guests. The knowledgeable and dedicated store consultants and managers offer a full range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Their mission is to connect technology to life in the most trustworthy, fun, and profitable way. Customers have praised the store's exceptional service, particularly the assistance provided by Zack and David. Zack was commended for his incredible competence, knowledgeability, support, and willingness to go above and beyond to help customers with their concerns. David, the store manager, was praised for his patience, honesty, and ensuring customers get the best option for their needs without any pressure. The staff was described as incredibly helpful, and the overall experience as smooth, quick, and enjoyable, even on busy days like Black Friday.
I have come to this location twice to replace a lost/damaged phone and the team is always incredible! David and Isaac both went above and beyond to make sure the process was smooth and convenient for me. It’s the second time Verizon support has done way more for me than applecare and I am forever grateful! Thank you guys... read full comment
November 2025
David went above and beyond to make the purchase of a new phone easy and pleasant. And he looked for the best price for us! Very impressed with David and this Verizon location
November 2025
David was great! He helped so much and thanks to him now I am a Verizon client. He was awesome!
