The Verizon store in Newburgh offers a convenient location for customers seeking the latest mobile devices, 5G home internet, or business solutions. Customers appreciate the helpful and friendly staff, who provide clear information and assist with technical issues. Several reviews highlight excellent customer service, with staff members like Fran, Matt, and Kylee being praised for their attentiveness, patience, and knowledge. They help resolve order problems, assist with app issues, and guide customers through device upgrades and comparisons, making decisions easier. The store also offers options for online orders, in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available. Customers find the process quick and easy, and many feel confident returning to this location for future needs. Overall, the store is known for its professional, friendly service and efficient support, making Verizon a reliable choice for mobile and internet services.
Thanks for the quick, efficient help today Zack. Excellent customer service.
March 2026
Al, Esai and Janely were amazing, I have been a Verizon customer for over 20 years AI, Esai and Janely are very professional. Excellent customer service skills, they were able to help me with my phone. I will come here all the time, and Refered all my friends and family.
December 2025
Didn't take our Fios router back was helpful enough to send me to the correct location.
