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“I wanted to take a moment to recognize Jasmine for the outstanding service she provided during my recent visit to the post office. From the moment I approached the counter, Jasmine was professional, friendly, and genuinely helpful.
What really stood out was Jasmine’s positive attitude and patience. Even though the post office was busy, she never made me feel rushed and gave me her full attention.
Thank you, Jasmine, for making what could have been a routine transaction into a genuinely positive experience!”
“Outstanding! The passport process here is excellent and completely different from other locations. If you want to receive your passport with exceptional service (which should be the standard at all USPS locations), I would recommend it 100%.”
“I was there today and the female clerk #17 was VERY patient and helpful. I get anxiety very quickly and she saw that and explained my paperwork to me. Thank you for excellent customer service.”
“Line moves fast. Isabella, the lady with the unkept hair, and sunken eye bags is rude and dry. Whereas, the woman with long grey hair is quick, kind and straight to the point. I didn’t catch her name it starts with a M, but give her a raise!”
“Could not access hold mail on the computer. I was heading back from Fl and called the Post office and the lady who answered the phone was very helpful in handling my request. She went out of her way to help me.”
“Larry was so kind in helping me try to track a package that went missing. He even took down my tracking number and called me back the next day to ensure we find it. Thank you!”
“Had to reapply for my passport, and had the pleasure of working with Vanessa. She was absolutely awesome and made the whole thing so quick and easy. She was friendly and patient and made sure that everything was done correctly and efficiently. Thank you!”
“Perfect small town post office that is never crowded and the main mail lady is always super friendly.
Always have plenty of stamps, and service is fast.”
“We had an excellent experience at this office. The staff provides outstanding customer service, and the place is nice and clean. Special thanks to Mr. Garry,he is very knowledgeable, professional, and humble. Highly recommended! Thank you guys”
“I’m a regular here and can I just say, I appreciate the staff that works here so so much!!! Thank you Mary who always goes above and beyond with her Stella customer service! I am always greeted with her smile! :) Thank you Sean and Ozzy for always being so helpful with all my packages and PO Box. I appreciate you all! :)”
“The Island Park Post Office is a hidden gem! Every time I go, there’s either no line or just a short wait, which is such a relief compared to the chaos at the Long Beach location. The staff here are friendly, efficient, and go above and beyond to help.
Unlike Long Beach, where even the basics feel like pulling teeth, Island Park actually provided me with tape when I needed it—something so small but incredibly appreciated. It’s clear they value good customer service and keeping things running smoothly.
I would 100% rather take the short drive to Island Park than deal with the frustration of Long Beach. This is how a post office should operate! Highly recommend.”
“I came here 9/3/24 to apply for my first ever passport. the workers were helpful and attended to me quickly. I paid for regular routine service and received my passport in the mail 9/16/24 (less than 2 weeks non expedited!!) I then received my birth certificate in the mail 9/19/24. this was such an easy and quick process and I appreciate the workers at this post office who helped out!”
“I came to drop off a few package and I was assisted by Billy who helped me choose the appropriate mailing box and explained the pricing. This USPS location is my favorite as the employees are always helpful, respectful and kind.”
“I honestly don't understand why the reviews are so negative from other people. Coming from Brooklyn, this post office is a blessing in comparison to what I've dealt with in the past. There is usually never any rush so I'm in and out and there is also a parking lot as well. I've only dealt with two staff members who seem to be there regularly and they are both extremely helpful and kind. I've been mailing out everything from here the past few months and don't plan to stop in the foreseeable future. Keep up the great work!”
10AM - 5PM
1 Store Hill Rd Unit B, Old Westbury
Post Offices
“Great location and service. It's a plus since the wait times are not long at all in this location since it's not as populated. If you're in a hurry to mail something out and you're in the area, I'd suggest checking this location out. They only allow one person inside the actual office at a time because of COVID and since it's on the smaller side.”
“I always find the service at this location excellent. The people working here are friendly, informative, and work quickly to keep the line moving. Even when I arrive to a long line, I never have to wait very long, and the representatives working the counter are always professional and courteous, even when very busy.”
11AM - 4:45PM
102 Hofstra Northern Blvd, Hempstead
Post Offices
“This morning I called the Fulton Ave Post Office and asked for help finding a lost package. Both of the gentleman I talked to on the phone were kind, efficient, and helpful. An hour after I called, the missing package magically appeared. . .Thanks to their efforts. This is without a doubt a 5 Star Post Office!”
“I love this post office! All my experiences here have been pleasant. I will go out of my way to use this post office because of this reason. Thank you for that pleasantness I appreciate it.”
“Agent at the window was extremely helpful. She answered all my questions about mailing packages in a clear and patient manner. She was also offered me the best option for the best price. I usually dread going to the post office, but West Hempstead is where I’ll be shipping from in the future.”
“I don’t live in this city, but I called this post office for assistance with a package I’m sending to this city. I didn’t catch the name of the guy who answered the phone, but he was incredibly helpful despite being quite busy. I appreciate that he took the time to help me out with concerns regarding the package while he was busy.”
“Super friendly staff, the place was a little busy but that's to be expected this time of year. The lady behind the counter made sure to help me make the right choice in shipping my package, giving me multiple options. The location itself could probably use an update, but given it's a government agency that probably won't happen for another 10 years.”
“This post office is truly awesome. The one thing they do not have is a notary public. Luckily, we are located right across the street, and provide notary services.
I highly recommend USPS in Roslyn as all the staff are extremely friendly.”
“I've never had an issue here. Mostly just drop off packages. I appreciate that the dropbox is always working, there are a lot of usps places that have it fill up and get locked, then you have to go on line. I did go on line once or twice for mailing things and the employees were always helpful and courteous.”
“I've consistently had great service at the RVC USPS office. The window team is friendly & knowledge about packaging & postal fees. The lobby is clean, air conditioned & well stocked with USPS forms, envelopes & boxes. It also has a self-service kiosk. This is one of my favorite post offices in Nassau County. Thanks! :)”
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“The workers at this post office are very nice people and they always try their best, however I run a local business and depend on my mail in a timely fashion per the app. When I lived in Seaford, the app was 99.9% accurate and my checks always came. At North Bellmore, they are always understaffed and worse on holiday weeks. There needs to be better staffing by management, so PO Box owners can get mail in a timely fashion. This is an organization that should be more on top of things. The public depends on this. When the economy is tight like now, timeliness matters more. I’d love to see mail put in the boxes quicker so we don’t have to wait days extra. If the app was 99.9% on time in Seaford that SHOULD translate to all towns locally.”