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“On Feb 4 around 11:45am, I entered Home Depot Cicero in search of a product recommended by my plumber. I spoke with the female assoc who was at the entrance, and she not only told me where to find it but walked me to the exact location. We talked about how much I needed, and she plucked the larger (heavier) bottle off the shelf to carry it to the front - right to customer service (which was on the side on thr store where I parked). She then went one step further and asked the CS gentleman to carry it out to my car for me. I knew I was not feeling well, but the perceptiveness of the young lady was beyond expectation. I was remiss in getting their names, so I hope the scheduler or manager can determine who they are and extend my gratitude for their kindness sometimes not found in our world today. Thank you.”
“We came in this afternoon to look at a few items and get ideas for a project we are working on...... Place was organized we knew exactly where we're going when we walked in.... Just as we walked in the front door a lady was at the Front registers and greeted us with a hello.....”
“Very nice store most of the employees are very helpful and friendly but a few are not at all. I really like their selection of Kobalt tools. Lawn and garden has some good deals. Get the app for the best deals and resources.”
“Very nice staff,nice people to help you ,meet your needs ,very great place to get your propane tanks refilled,no matter what the weather's they will get the job done with no complaints about the cold weather,very nice people.”
“I prefer this over other home improvement stores, because don't have to worry about not finding what is needed at this store. I can't explain why they're not more locations, maybe it's the competition or company policy, but going online to find what you need at the store could also be a Time-Saver.”
“Ricardo was awesome to work with. My fiancé and I went in looking for an air nailer and quickly realized how overwhelming all the options were, we were honestly about to make the wrong purchase. We asked Ricardo to unlock one so we could buy it, and he stepped in right away.
After asking a few questions about our project, he quickly realized it wasn’t the right tool for what we needed and saved us from making a bad purchase. He explained everything in a way that actually made sense and guided us to the correct nailer. On top of that, he made sure we had everything else we needed to get started, things we definitely would’ve missed on our own.
Super helpful, easy to talk to, and just really great service overall. We really appreciated it! Thank you Ricardo!!”
“Fantastic service- knowledgeable and friendly. Bought flooring and a front door (special order). Arrived weeks before Home Depot/Lowe's and saved a lot of $. They take their time with you and are great with design.”
“Similar to other Lowe's home improvement store. Good selection, better prices than Home Depot, but not as good as WalMart (although WalMart won't carry everything Lowe's does). Store is pretty well organized and staff is friendly”
“Thank you to this location for going out of their way to let me know a personal package was delivered there. Will support as much as possible, great people great staff”
“There was one employee that went above and beyond to help me find what I came in there for she was great! Sadly because of being busy and a hurry I didn’t get her name.”
“Employee helen from garden is the absolute sweetest most helpful person I've ever met at a lowes, 10/10 would come back again, lowes really upping their garden game right before summer, good job”
“I don’t usually go out of my way to write reviews for big chain stores, but this one deserves it because of a standout employee. The gentleman who runs the kids club is absolutely incredible. I didn’t catch his name, but his energy and genuine care for the kids really made an impression on me.
I brought my kids, including my older two who are at that “too cool for everything” stage, and somehow he managed to pull them in and keep them engaged the entire time. That’s not easy to do. He made the whole experience fun, interactive, and welcoming for everyone.
You can tell he truly enjoys what he does and wants the kids to have a great time. That kind of enthusiasm and effort is rare to come by these days, especially in a retail setting. Honestly, I would come back just for the experience he creates.
I hope management recognizes what a difference he makes—employees like that are hard to find and even harder to replace.”
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“We are in the process of building a home, and I am so glad we trusted Home Outlet with our kitchen! Darron did a fantastic job drafting the layout of the cabinets and island! We are extremely pleased with the quality of the cabinets, not to mention the savings helped with our decision of granite countertops!”