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“Demi was AMAZING!!!! She explained everything so I can understand and was able to get me a better plan!! Kudos to her - there should be more customer service reps like her!!!”
“The computer pros at AAccess.net New City have always responded quickly to our computer repair needs. They are professional and friendly and always get the job done!”
“Rafael and his team are experts at what they do. they are polite, efficient, and respectful. even when i had a minor issue Rafael made sure to call me to follow up and ensure that everything was rectified. I will be using this location for my needs moving forward.”
“We made an appointment to rejoin Varizon from T-Mobile on Nov 29. We were five family members and she took care of all with in 3 hours. It took long time to transfer data but she was constantly watching each phone and transferred all Five phones successfully. She also helped each of to select our free I phone 17 pro covers and then she professionally
Put I phone film cover with such card as no air bubble was present, absolutely perfect job.
Overall she was very knowledgeable, efficient, pleasant, very calm and confident. She made all of us very happy as we got our colors and appropriate I phones. Three I phone 17 pro and
Two Google 10 Pro. She managed entire big task very efficiently and effectively with in reasonable time. Truly pleasure working with her. We all highly recommend her for new switching or existing customers.
Sincerely
Arvind, Rona and family.
Verizon team members: Russell Cellular Emerson NJ 07630”
“The staff is incredible! Brought in my IPad to activate, my tech, Missael is fantastic! By bundling my IPad with my Android...he saved me quite a lot of money! Plus I got Hula for free!!! You need to come in and see these great people!!!”
“I went in today, because I had an overdue bill and my phone was cut off. An employee named Leeyah welcomed me with a big warm smile and immediately asked how she can help. I explained that my bill was due and I wouldn’t be able to pay it all, but I was willing to pay a large portion. Rather than take my money and send me on my way, she helped me to make a payment arrangement and saved me over a hundred bucks that I was prepared to give up. Also she made me aware of the in store service charges and encouraged and helped me service up from my phone. I’m thankful because I needed to lock up a few things for home and some other necessary items with that money,and she helped me get my phone back on without getting a dime out my pocket. I am really appreciative because a lot of places just “take your money and go”. But she was patient and worked me kindly to debit up from my phone. I am thankful for her warm welcoming personality and money saving advice. I was able to put that money to good use in other areas of my life and I am thankful to her.”
“Es bueno el servicio pero en la tienda que está al frente del supermercado bravo de spring valley la tienda que está en la ruta 59 la atención es pésima y no ayudan al consumidor solo quieren vender en mi opinión es mejor el servicio en la tienda cerca al bravo y eso que es más pequeña y humilde gracias por su atención”
“A awesome vist with Keith Darbonne. He went above and beyond his duties to make sure my issues were resolved in a timely manner.
I will never forget Keith.”
“Had a great experience at this Verizon store. Worked with Richard. He was tremendous. Every step he was clear on what was going on. He explained everything. Answered every question. He made my non tech savvy wife comfortable with the whole process. He was knowledgeable and patient. Great qualities. Very pleased with the experience”
“I was more than impressed with Dante, the manager. He is professional, knowledgeable, patient, thorough, polite and on top of his job! Because of his attitude and professionalism I was interested in additional T-Mobile options. He is an asset to the company!”
“On Friday I called Verizon wireless to transfer 1 number from 1 account to another the representative turned my phone off instead of. I was in tears bc not only did they shut my line off but 3 out of the 4 lines I use and none of my children were with me to get in contact with. A very patient and wonderful Verizon associate who is pretty new only been with the company 4 months called Verizon customer service on my behalf and over and hour later had my service restored I've had the number almost 25 years with Verizon. The whole team was empathetic and restored my faith in customer service Thank you .”
“I visited the 6 Executive Blvd location on October 25th and your customer representative Louis was beyond impressive. His personality, demeanor, knowledge and attention to customer service is beyond incredibly amazing. He is the example of what all customer representatives should be like. Great job Louis !!”
“Was here a few days ago to upgrade phones since Verizon was offering a free upgrade. Raphael helped me out. He was very knowledgeable, pleasant, and professional. I can confidently say that he helped me get the best deal I could have possibly received. He seems to really know the system.”
“All I can say Optimum is much better than Verizon. Except for the fact that they forgot to send my the $250 gift card promised when I moved and transferred my services.”
“My visit to Verizon was fantastic, thanks to the store manager, Alex. He offered truly exceptional customer service – he was incredibly friendly and efficiently resolved my issue. His positive attitude made me feel valued and eager to come back for any future needs. A superb experience all around!”
“Stellar customer service from Shamel (spelling?) "Mel" I'm switching from tmobile and it was not a hard sell. Very thorough, logical and thoughtful employee who is an asset to the company.”
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“I would like to acknowledge the verizon store on Croton and the gentleman Jeff who helped both myself and my wife for the problems we had experienced,. Jeff was kind, helpful and spent time correcting these problems He is an asset to verizon”