Lowe’s is the go-to place for all home improvement needs in Oneonta, NY. Customers can find gardening supplies, new appliances, paint colors, and patio furniture. While the store offers a wide selection, locating knowledgeable employees can be a challenge, especially later in the day or on Sundays. Some shoppers have had mixed experiences with staff assistance in specific sections, though many praise the customer service at the checkout. Positive interactions, like friendly conversations and helpful gestures from employees, enhance the shopping experience. Despite some concerns about employee knowledge and support, Lowe’s remains a popular choice for home improvement projects, with customers appreciating the variety and quality of products available.
The need was for a window air conditioner. We started looking at A/C units in the front of the store and an employee asked if we needed help. We showed him a picture with info for the unit we wanted. He assisted us in finding what we wanted. There was a bit of a glitch with paying, but it was worked out with some assistance.
June 2024
Although they have almost anything you need, you'll be lucky to find an employee with info about where you are going to find it
May 2024
It's Lowes, what's not to like for guys lol Bought a EGO string trimmer here today. Wasn't really impressed with help in that section but people at the counter were great.
