“My first time ordering from this Lowe's. I usually order from Ridge Hill, but honestly Ridge Hill doesn't usually have everything I need. I ordered online with curb side pickup. It was so easy. I parked in the curbside pickup spot, logged in, and before I could even take my head out of the phone and log off the guy from Lowe's was knocking on my window! I ordered cold patch and driveway sealer. The gentleman was kind enough to put everything in my car. Love it!”
“These guys are just awesome. I needed screws for my samsung TV bracket. Went there and these guys treated me as if I was buying goods worth millions. They really understand customer service.m. I will definitely go back for all my hardware stuff. God bless Marden”
“I’ve had a really good experience here, especially when it comes to customer service. They have a great selection of products and tools, and the employees are always willing to help. You can ask them almost anything, and they actually take the time to help you instead of just pointing you in a direction and walking away. If you’re looking for a specific item and aren’t sure where to find it, you can simply ask an employee and they’ll help you locate it. Even better, if you’re not sure how to use a tool or product, they’re happy to explain it and show you what to do. I really appreciate that because sometimes you just need someone who knows what they’re doing to give you a quick explanation. The employees are friendly, patient, and helpful, and I’ve never felt uncomfortable asking questions, even when I didn’t know exactly what I was looking for. Overall, I think the customer service here is excellent. They seem to genuinely care about helping their customers and making sure they leave satisfied. It makes a big difference when you know you can walk in, ask for help, and actually get a useful answer. I would definitely recommend this place to others!”
“Celtic has been a great customer experience for all of our active construction projects we've used them on. Working with Christina Rivera, our Rep. is always a pleasure. She provides prompt responses, expertly selected alternate materials when needed, and great turnaround time on deliveries. Her representation of the Celtic Building Supplies company is a standard for the industry and we appreciate the continued elevated customer service.”
“Great local hardware. Benjamin Moore paint dealer and a little bit of everything. New City once had several hardware, but this is the last one. Formerly part of a lumber yard, it's now hardware and paint only. Best thing - Skip and his team are a wealth of information. They have saved me many times in the nearly 50 years I've patronized them.”
“I had a few minor projects hanging around for months & one trip to Marsala Hardware & problems solved. Chris Jeffery could not be more helpful & kind with his assistance & suggestions. We are so lucky to have this local gem in our area! I hope everyone supports local & shops local ~ this place is awesome!”
“Kawer’s has been our go to for their array of paint and our favorite Farrow & Ball colors since moving to Bronxville almost a decade ago. The very BEST part about Kawer’s is DAVE in the glass/mirror department. He’s precise, creative and his work is FLAWLESS in glass, mirrors, screens, Dave always delivers beyond expectations.”
“I just want to share how fantastic it is to have a local hardware store like this. I parked in front, put in for my free fifteen minute parking, and went inside looking for a part to fix my toilet. In literally one minute and thirty seconds (I had the meter timer running), someon helped me find the right part after I picked up the wrong one, I paid (less than I would have if I went through Amazon), and was out the door, back in my car, and on my way home. 10/10 experience. Will come here over Home Depot / Lowes / Amazon as often as I can.”
“Purchased a barbecue in and out in 15 mins. Jason and Christian were extremely helpful and they are putting it together so I can pick up assembled at no charge. Will always come here for my hardware needs. Great customer service!”
“Did somebody say quality paint and service,well this is a must go to place I have never been disappointed they have all the accessories and paint it is a one stop store so if you are looking for paint this place is it I have been going to this place for over a decade and not to mention that the staff is friendly and very knowledgeable !!!!!!!”
“Mark at best plumbing was amazing, knowledgeable and recommended other items to make the job not only easier but faster. Highly recommend this representative and without a doubt this Elmsford, NY”
“The team at ridge supply is absolutely incredible! You will NOT find better customer service anywhere else. The products they carry us also top notch especially the lumber!”
“The staff was friendly and helpful. Background music could help distract from the spooky, squeaky noises of the floor. Overall, it was a pleasant shopping experience, and we found what we were looking for.”
“Looking for great deals on tools? This is the place. Particularly, good for hand tools and stuff were precision is not required. As Harbor Freight goes this is a new, clean and well run location. Update: this looks like a successful location. Well stocked, clean and the staff seems to actually know where things are located.”
“Everything you need in a pinch and with great service...we love our neighborhood hardware store and try to soley shop here for our home improvement needs. Aside from paint and tools we also get lawn leaf bags, screws and keys made.”
“If you’re a Car or motorcycle guy this is the spot for stainless steel hardware. They are always stocked heavy. And I travel an hour &1/2 to get to this Awesome store. It’s 2 flags ors and the stainless nuts & bolts are downstairs.”
“Melrose has been incredibly helpful assisting with my woodworking project. They not only gave me expert opinions but Anthony worked with me and helped with all the cutting work I needed.”
“I always have a great experience buying from Nyack Lumber. Very friendly staff. They will cut the plywood down to the dimensions you need. They even said with the remaining strip that I could bring it back to get cut down again if needed for no charge. They also delivered a whole deck Job worth of materials to Ossining for me which was so convenient!! They said they deliver to Westchester all the time. I try to avoid the big box stores and this is a great alternative!”
“Whether you're a DIY painter who needs advice, or a professional contractor that needs to buy in bulk, this is the hardware store I recommend. The service that you get as soon as you walk in is absolutely unparalleled. These guys are knowledgable, professional, and the most personable crew I've ever had the pleasure of working with. The selection is fantastic, the prices are beyond reasonable, but what I love most of all is the attentiveness of each and every employee. I don't often take the time to write reviews, but these guys earned some kind words: it's hands down, the best hardware store around.”
“A great hardware store! They look you in the eye and offer to help, the moment you walk in. For a small town hardware store, it’s quite large and they have a great selection. I will be back!”
“Montvale hardware is an icon in Montvale NJ … The owner is extremely accommodating even through Covid ! I highly recommended them for a big project or just a quick tube of caulk ! The BM paint section is wonderful. This place has that old school wooden creaking floor hardware feel and we in Montvale cherish it so !!!!! You must visit”
“the staff are very helpful and knowledgeable, I always get the correct plumbing supplies and they save me time running back and forth to Lowes and Home depot multiple times!”
“Andrew was most helpful with a problem I had with my 3 DeWalt batteries and chargers, none of which worked, and I didn't know why. He explained that the models had been discontinued, and went to show me an adapter to purchase for my old drill. But then, he disappeared in to the back and came out with an unusable (for him) charger and battery that worked with my drill. He was so kind to let me have them! This is what makes Hometown Hardware and all the employees there so special as opposed to the big box stores! Thank you Andrew!”
“Try this at Home Depot: I went over to Rockland county, New York, to help an 86 year old lady friend install a new mailbox. It sounds easier than it is, as hers was attached to 2 metal pipes, sitting in between other mailboxes. Rusty bolts and all that. Just getting the ancient one off was a task. After planning and measuring, we went to a neighborhood hardware store and bought a mailbox, but it turned out that they did not sell the wood we needed for the base. So we went to Beckerle in Congers. The man behind the counter treated my friend so kindly. He went to the back and found an old scrap piece of wood that fit under the mailbox. Plus, he helped me source the big screws and washers. He spent good long time with us to assure that we had what we needed, patiently and extraordinarily helpful. All that for $1.98. It was good old-fashioned service with a smile. I was impressed that there are still stores like this where customer service is top level, even if the actual profit is virtually zero. This place is the best of the best. Shop there!”
“Friendly staff. Called and ask for a part that they didnt happen to have Nd they recommended me to check a store close by! Awesome help they didnt have to do. When i do need supplies i will check here first!”
“They carry Nut Rake, at least I think that's what I call it. I was so excited because I have few nut trees on my yard and every year I would pick up by hands. It brakes my back and knee..ugh...BUT no more!!! So happy and excited to find the Nut Rake!!! The BEST hardware store I have been to! Great staff also, so helpful ? ? ?”
“Came here in January-ish to get a shovel for the snow storm. Wasn't able to get the better ones but the guy showed me the detachable one that has a steel ice pick attachment. Even though the shoveling peice was plastic, the steel ice breaker made up for it”
“I LOVE IT and don't know what I would do without it. This store carries everything you could possibly need to live and if they don't have it, they will try to get it for you. It nostalgically brings me back to my childhood. and every town should have a store like this. When my cousins visit from different parts of New Jersey, the first thing they want to do is go to Wards.”
“Great sale on miracle grow soil. Friendly and helpful service. Appreciate the honesty and trustworthy feel of a small town hardware store, i hope they never close their doors!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.