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“Ronnie did an amazing job taking care of me today. He’s very knowledgeable and helpful. I would highly recommend someone visiting the store and have him take care of their needs.”
“Nick was amazingly patient, professional, and efficient at resolving issues with 3 devices as well as ensuring they were set up properly and walking us through the upgrades. Highly recommend this store!”
“Returned equipment here and the young man was helpful unlike any other employee all of whom were hard sell for more service and had invasive questions about my cancelation.”
“Came here to upgrade two of my phones and Geoff was super helpful. He walked me through all of my options, helped with set-up, and answered all my questions. Will definitely come back to this store when it’s time to add a new line and upgrade the other phones on my plan.”
“I recently started working for my families business and they use Daniel as their consultant. 80 percent of the day is spent working on the computer so there's issues that arise from time to time. And Daniel has been our savior - he has been nothing short of amazing! Every interaction that I have had with him has been great. He is quick to respond via email or telephone and is always ready to help. There has not been one situation or issue that Daniel has not been able to help us with. From computer malfunctions to printer setups, he does it all. My family has been using him for some time now and they have nothing but great things to say about him. He really is the best!”
“The computer pros at AAccess.net New City have always responded quickly to our computer repair needs. They are professional and friendly and always get the job done!”
“I had the pleasure of being assisted today by your sales representative RiChard. He went above and beyond in helping our family navigate the complex process of closing a deceased relative's account and reassigning the associated lines and account responsibilities.
RiChard demonstrated exceptional professionalism, patience, and attention to detail throughout the entire process. He took the time to carefully address all of our questions and concerns, remaining committed to assisting us despite multiple system glitches and verification complications. He dedicated more than 90 minutes to ensuring everything was handled properly, even sacrificing his lunch break to provide uninterrupted support.
Without RiChard's knowledge, persistence, and genuine care, this experience would have became frustrating. His outstanding customer service and dedication made a significant difference, and we are truly grateful for his assistance!”
“I had a great experience at the Nanuet store thanks to Store Manager Manny and the entire team. Everyone was professional, welcoming, and extremely knowledgeable. Manny went above and beyond to make sure all my questions were answered and that I left completely satisfied. The team worked efficiently, provided excellent customer service, and made the entire process smooth and stress free. It’s clear they truly care about their customers and work well together. Highly recommend this store if you’re looking for outstanding service and a great team experience!”
“The staff is incredible! Brought in my IPad to activate, my tech, Missael is fantastic! By bundling my IPad with my Android...he saved me quite a lot of money! Plus I got Hula for free!!! You need to come in and see these great people!!!”
“I lost my phone on a weekend getaway, and quickly needed a replacement. I found this store and was genuinely shocked at how efficient and friendly everyone was! One sales rep, Janite, in particular, truly stood out. She went above and beyond to help me, was knowledgable about all products and promotions going on, and was considerate of my time. I rarely write reviews, but I’ve also never been this impressed with a T-Mobile. If I could give it 10 stars I would!”
“On Friday I called Verizon wireless to transfer 1 number from 1 account to another the representative turned my phone off instead of. I was in tears bc not only did they shut my line off but 3 out of the 4 lines I use and none of my children were with me to get in contact with. A very patient and wonderful Verizon associate who is pretty new only been with the company 4 months called Verizon customer service on my behalf and over and hour later had my service restored I've had the number almost 25 years with Verizon. The whole team was empathetic and restored my faith in customer service Thank you .”
“Great service at this spot - the guys were knowledgeable and welcoming! They explained the deals and plans well, and they delivered as promised. Referred several people since then - all satisfied! Keep doing what you’re doing! Best! ~E”
“Yes, Jason was very thorough in updating my email, trouble shooting my phone to see that it will receive incoming calls, once again. There is further technical difficulties with the phone not sending through touch tone prompts that must be resolved over the phone with technical support. Anyway, Jason was courteous and spent sufficient time in setting me up and resolving my concerns. He is a valuable employee!”
“Yesterday, my wife and I visited this store to explore our upgrade options, as we’d been using iPhone 13s for quite some time. Joel Pichardo greeted us warmly and took the time to walk us through all the available choices without any pressure.
We left with two new iPhone 17s and an iPad, and we couldn’t be happier with our decision. Not only are we now up to date with the latest technology, but our monthly bill is actually lower than before. On top of that, we also received Apple TV and Netflix at no additional cost.
A big thank you to Joel for his outstanding customer service and to the entire professional team at this location. They made the whole experience easy, informative, and enjoyable. Highly recommended!”
“Adella Anderson is a specialist at this Verizon Store. She is exceptionally smart, patient and very knowledgeable. She is also soft spoken which was greatly appreciated. Thank you Adella.”
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“Andres and Ashantie were extremely helpful in changing us to optimum phone service. They wee so pleasant to work with. They both are very knowledgeable. I hope they are acknowledged by your company for their exceptional customer service !!”