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“We had a terrific experience with David McKeown at Bill’s carpet center. He showed us a variety of options. He was extremely knowledgeable and easy to work with. The installation was quick and thorough. We will recommend him to family and friends!”
“Zachary was great to work with, needed a new chair and he was extremely help, the 2 delivery guys were very nice and it was a quick delivery. Would definitely recommend checking them out, furniture, mattresses, dining room sets etc.”
“The sales reps were very accommodating and knowledgeable in the product. They were super nice and I enjoyed my time there as they explained everything to me. I will definitely return when I want to add more pieces to my couch.”
“Shawn was amazing to deal with. I had alot of questions and he answered them all for me. He was there from the beginning of the sales process and most importantly after the sales process as well. I was so happy with my service as well as the spa that I bought a 2nd one for another home I have a few weeks later. I highly reccomend Shawn and Clover Home and Leisure. Store number 3429787.”
“Fantastic experience! Very knowledgeable people providing great help and different options to consider. Absolutely NO sales pressure and no attempt to push the most expensive mattresses. Much to my surprise after 6 weeks we ended up having to swap our mattress for another. The exchange process was just as promised. They were just as friendly and helpful to find our replacement mattress. Highly recommend!”
10AM - 4PM
650 Whitney Rd, Fairport
Furniture Stores
“This is one of the cleanest and nicest shop I've ever been into. The merchandise is placed so you can actually see it. Everything is so clean and the service is very good. Highly recommend you go see.”
“Thank you Sequels Home Furnishings.A great experience !Early in the summer I found two upholstered accent chairs for my living room. There are so many quality pieces to choose from, the showroom is beautiful and such pleasure to walk through.At the 50 % warehouse sale yesterday I found a dinning room table set for my home. There, also, are many unique styles at FANTASTIC prices.”
“The owner was very knowledgeable and knew what we wanted with our dining room set , the color of the wood and the corner entertainment center .The delivery was also exceptional and we are very pleased with the crafmanship of the Amish who built it from Ohio.I would highly recommend this store to my friends and family.”
“Jake and Jason came to put a top coat on my new kitchen table that had been damaged recently. They arrived right on time, were very professional and did a great job fixing my table. Jake took the time to explain how to care for my table and they did an excellent job restoring my table to its original look.”
10AM - 9PM
2 Eastview Mall Dr, Victor
Furniture Stores
“We have purchased all our couches from Raymour and Flanagan’s and decided to go in and look for a new mattress. We had a very professional, knowledgeable and personable salesperson, Nick, show us and have us test out several mattresses. We had done some research and had some thoughts about what would work for us, but after testing several out we decided to come back and continue our search. When we went back Nick wasn’t on the floor, but another very helpful salesperson continued to show us some options. He excused himself and we found out he saw Nick come in and had Nick take over. I don’t recall that persons name, but kudos to him for letting Nick complete the sale.We ended up with a mattress that was perfect for us and also some pillows that have also helped us have more restful sleep.We were so impressed with Nick we have already recommended him to our friends.”
9:30AM - 9:30PM
913 Holt Rd Ste 160, Webster
Furniture Stores
“Staff is wrapped up in themselves and it is almost like the customers are in the way. One employee did actually speak to me I know shocking! and was funny and nice and I did actually purchase a few things that trip.”
“Ric and the team at Webster Interiors did an amazing job helping us to furnish our lobby! Ric worked within our budget, and went out of his way to help us get what we needed without going over what we could spend. Highly recommend Webster Interiors for all your personal and business decorating needs! Will definitely be calling them again if we need to decorate anywhere else!”
“The Adirondack Guys have an amazing selection of the best outdoor furniture I have seen in Rochester. We also were introduced to, and bought a Breeo smokeless firepit that we love. If you are looking for quality outdoor furniture that will last, you have to check out the ADK Guys!!”
“I bought a Max 481 hot tub from Pettis 9 years ago, after researching tubs extensively and deciding I wanted one without blown foam insulation. Kathy helped me extensively, and patiently, with the many questions I had about such a permanent and expensive addition to my home. She never pressured or “sold” me at all, just kindly answered questions with knowledge clearly acquired from working with these products for years. Everything was delivered and installed exactly as promised and on time.More important to me has been the service department. Like any large piece of expensive equipment there have been various things that have needed repair or replacement over the years. Dale and his service department have been awesome, and have taken care of everything that has gone wrong (mainly audio related, but also a display panel, and a pump that needed to be replaced). Virtually all of it was covered by warranty without any hassle at all, and anything serious was dealt with rapidly, particularly in the winter when it is critical. Even during Covid they came out and took care of us. Our experience with the service department is what allows us to really enjoy the tub (which still looks basically brand new after nine years), knowing that Dale and crew will promptly and competently be there to take care of if necessary.Go skiing. Go to hot tub. Relax. Nice.”
“We met with the owner of Walsh Custom Concepts this past spring to discuss placing a Shade Tree vinyl Pergola on our patio. Before making our final decision Steve answered multiple questions and concerns for us via emails and took time out of his busy schedule to return to our home on several different occasions before finalizing our plans. Each time he was patient, understanding and extremely professional which brought us to the conclusion to do business with his company . Last week Steve and his 2 sons completed our outdoor project and we couldn't be happier with the final results. We would highly recommend Walsh Custom Concepts and would use his company again!”
“We had a terrific sales person. Must have tried every mattress but he was patient and extremely knowledgeable. Really knew the details of construction and differences in each mattress. AND, he was not just an encyclopedia of bedding, he was a genuine good guy.”
“I recently purchased a sleeper sofa from Clark and would highly recommend Clark's Furniture to anyone! Clark and his team are kind, knowledgable, and respectful during the shopping, purchasing, and delivery process. His prices can't be beat and you can tell he really cares about his customers! I also love to support small, family-owned businesses in Rochester!”
“We have always prided ourselves in purchasing higher quality furniture for our home, and we are so grateful to have the Rochester store so close to us! We recently ordered a beautiful new living room sofa, and our sales associate Brad Sullivan could not have been more helpful. There was never any pressure, and never any sales person following us around the store. Brad was extremely knowledgeable about all of the Stickley products and was able to answer any questions we had immediately! The showroom is absolutely STUNNING, and so inspiring, and you might be surprised at just how affordable Stickley furniture is!”
“Great sleeper. Just had Armando Torres and Matt Joyner as delivery experts. Gregg Miller and Mathew, our salesperson was great!! I really love my new sleeper. Thanks for everything.!!”
“Our salesperson was outstanding! She took us to the very things we needed - the purchase was quick, our item was in stock, we ordered our bed frame on Sunday and it was delivered and assembled by mid-day Wednesday! Super job, Raymour! This is why we have been a loyal customer for so many years!”
“Axom is such a little gem in the South Wedge. Beautiful gifts for friends and family, and I always find something for myself too. Great jewelry, plant accessories, greeting cards, and unique gifts for kids too! So glad they moved to our neighborhood!”
“Love this shop. (Sure do wish you’d update your website hours, however! Drove 30 miles to come shop, only to find the front door posted with a 4:00 Saturday close time, not 5:00, as website indicates! Disappointed and annoyed.)”
“JD was very good… had lot patience with me lol ..great performance by him … I was going buy sectional… but I decided to look around first at other stores… because it’s a big purchase what I wanted … I feel bad ended up getting the same sectional at different store for $300 less and a 5 year warranty!! Sorry JD but you were great tho ??”
“A gorgeous store to pop into and shop decor, special touches for your home, and other unique, high end gifts! I've attended a meeting here and shopped around, and am so impressed by the sheer volume of offerings. This is one of those spots to check out if you're looking to up the gorgeous factor in your home, or get design inspiration. They also have an events and rental arm of this business, where you can rent goods and host events within the space. I can't wait until the next time I am able to pop into Warehouse127 and grab a gorgeous candle or some new coasters. I highly recommend swapping your West Elm trip for a Warehouse127 trip to support local and keep your dollars directly in our community. Happy local shopping!”
“We had a wonderful experience with Michelle. We purchased a dining table with chairs and it is gorgeous. Excellent quality and we receive many compliments on it. Michelle created an accurate virtual floor plan that helped us to visualize the table in our space. She was communicative via phone and email to answer our questions about the product. Furthermore, the delivery staff was fantastic and added pads to our furniture legs to prevent scratching of our floors. We are very happy with our experience at Bassett and would recommend them!”
“Fulkerson helped coordinate my office move. Excellent customer service from start to finish. Matt was great in the planning process. Jake, Ben, Walt, Eric, and JR made sure everything went smoothly. Very responsive to requests for changes mid-move. Highly recommend!”
“Our salesperson Joseph Curtis (Chicago Joe) was phenomenal! Great personality, very knowledgeable. We appreciated the fact that he wasn’t “pushy”. He gave us some time to make our decision and checked back to see how we were doing. He is probably one of the best salespeople we have ever worked with. Would highly recommend him to our friends and family.”
“I contacted this business late one day about an umbrella repair in Richmond, Va. The next day I received an email with great advice on how to resolve a problem of one year. If you live near his business area, give him a chance to earn your business. John Luxton”
“I find some good deals on food here and find great toy sales. I don't buy my bathroom or paper products here, too expensive. Recently changed storefront colors, which is odd, but okay.”
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“Great store and I like their annual "garage sale" where I got this cute pullout couch and ottoman for only like $150 or $200. Nice staff and tasteful, modern/mid-century pieces”