Route 9 Mazda is a dealership with fantastic and amazing customer service. The process of purchasing a vehicle is described as efficient, professional, easy, fast, and super easy. Customers highlight the great, patient, and friendly team. Many report a painless and enjoyable experience, with staff who are a joy to work with, very sweet, kind, thorough, and who care about customers. The staff listens to what customers need, helping them find the perfect vehicle and ensuring they are satisfied. The finance manager is noted as incredible and very detailed, providing great rates. The service center is called the BEST. Multiple customers state they would continue to service their car there and highly recommend the dealership. Several customers are repeat buyers, returning after many years for a new vehicle, which speaks to the positive and trustworthy experience. The overall sentiment is that Route 9 Mazda makes car buying and servicing a highly recommended experience thanks to its professional and caring team.
Efficient and professional, Day 1 - emailed a request on a new car, got all our information and costs from Destany. Day 2 button down details and model of car with help from Destany and Dylan. Day 3 inspected new car with Dylan and filled out paperwork with Lauren. Super easy thanks to the great team at Route 9 Mazda. Highly... read full comment
October 2023
This dealership has fantastic customer service. Every time I go they are patient and friendly. I would definitely continue to service my car at this dealership again.
May 2023
We had a great experience here leasing a brand new car. Everyone was so pleasant and made the experience painless.
