Randall Automotive Inc. is a trusted and reliable auto repair shop known for its honesty, quality work, and friendly service. Customers appreciate how the staff, including Randy and his son, speak plainly and deliver work they can be proud of. They are known for going above and beyond to help customers, often completing work below estimates and providing thorough explanations of what needs to be done and why. Many reviews highlight their honesty, as they do not pressure clients into unnecessary repairs, and they are sympathetic to tight budgets. They take the time to understand each vehicle, offering detailed inspections and clear communication throughout the process. The shop is highly regarded for their quick response and ability to handle urgent situations, such as dead batteries or breakdowns, making customers feel confident their vehicles are in good hands. They also excel in diagnosing issues accurately, fixing problems efficiently, and delivering vehicles on time. Customers also note that Randall Automotive is more than just a repair shop; it is a place where they can trust the work and have peace of mind. They are committed to earning lifelong customers rather than just one-time jobs, showing genuine care and persistence in resolving vehicle issues. Overall, Randall Automotive Inc. stands out as a business that values quality, honesty, and customer satisfaction. Their approachable and straightforward service, combined with their dedication to doing the right thing, makes them a highly recommended choice for auto repairs and service in the area.
Forgot to add when I first met Randall I had a bad car and my husband had just died he fixed up a old clunker and told me he didn't know much longer it would last no charge on top of that my Granddaughter was in the hospital with cancer and i needed help bad Randy and Corey stepped up again can't say enough about those... read full comment
July 2022
Brought all of my cars from him the last one was a 1905 Volvo car run so smooth however one day I brought the car up to Randall and discovered broken spring then I remembered I had probably did it coming down Madison in Albany and hit a big pot hole he put in new springs car still running good I can't say enough about Randy... read full comment
October 2025
Randall and his son speak plainly, deliver quality and are proud of their work. Having both purchased and gotten service with them, I appreciate having a place to count on when the need arises.