Riverhead Bay Motors provides a wonderful and smooth car buying and service experience. Customers describe the staff as kind, knowledgeable, professional, and easy-going. Salespeople are consistently noted for listening to needs, working with customers, and going above and beyond. They are helpful, informative, and make the process quick and easy, the opposite of typical horror stories. The team presents fair and affordable offers with more options than imagined, often making shopping around unnecessary. The service department is equally terrific and customer-focused. Staff are engaged, providing complete details and discussing best practices for car care. They are considerate and ensure safety is paramount. The advisors and mechanics take excellent care of customers, going out of their way to provide loaner cars and thorough explanations. This dedicated service builds tremendous long-term loyalty, with customers driving great distances for maintenance and returning for future purchases. The experience is consistently described as exemplary, pleasant, and satisfying, earning strong recommendations from all who visit.
Jimmy Delatola was the best! Everything from start to finish with the leasing of my new Crosstrek was amazing. All of my questions were answered with honesty and expertise. By far the best experience I’ve ever had purchasing or leasing a vehicle.
July 2026
Very helpful and cooperative. I had a budget for monthly payment and helped us stay within it. With a great Crosstrek Premium.
May 2026
I knew I wanted a Subaru, no question, and Riverhead Bay Subaru more than delivered. From the moment I arrived to my appointment to when I drove off the lot, everyone was professional and efficient. 10/10 experience, and shoutout to Jim!
