The AT&T Store in Rochester offers a wide range of phones, tablets, smartwatches, and connected devices, along with flexible wireless data plans to suit every need. Customers appreciate the friendly and motivated staff, who are always ready to help with preorders, transfers, and upgrades. Many reviews highlight the knowledgeable and kind employees, creating a welcoming atmosphere for all visitors. One customer praised an associate for being attentive and easy to work with. The store is recognized for providing excellent customer service, with staff members taking the time to answer questions and assist with selections, including device cases and screen protectors. The manager has also been noted for being a valuable asset to the team. With an emphasis on customer satisfaction, the AT&T Store is a preferred choice for those seeking assistance with their cell phone needs in Rochester.
Nixa was beyond helpful setting up my new phones. The store closed at 7 and my phone was still being set up by that time and she stayed way after closing to make sure I was all set. I’ve only had good experiences at this location.
November 2025
Cristian was veryyyyyyy helpful , !!!!! Very genuine & pure , I was very distraught about my phone & he helped so much !!!
September 2025
When I went to the AT&t store the woman who serves or waited on me was very nice and very friendly I entered a wrong response but the woman was nothing but stellar
