AutoZone Auto Parts in Rochester, NY is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers have consistently praised the exceptional service and expertise of the staff, particularly Shelly and Aaron. They have been described as knowledgeable, courteous, and genuinely caring about helping customers. Customers have appreciated the staff's ability to quickly and efficiently assist with tasks such as battery replacement, windshield wiper installation, and headlight bulb replacement, even in challenging conditions like extreme cold. Overall, this AutoZone location is highly recommended for its outstanding customer service and reliable auto parts.
They had what their website said they had. It had the correct price. The person greeted me and took me right to the item. It was a quick and friendly transaction. The item worked great. Yay!
February 2025
Shelly and Lucas were a great help in cold to replace a battery and wind shield wipers! Knowledgeable and courteous! Thank you both!
February 2025
Shelly is an amazing employee! My front headlamp was out and it stuck. But she got it out, put grease on the new one, locked it in and I'm on my way!!! Much faster than writing this review 😂 Thanks Shelly!!!
