Elmgrove Auto has been a trusted neighborhood auto shop for over 30 years, with many customers returning for their reliable and honest service. Despite owner changes, the high level of customer care remains the same. Customers appreciate the friendly, kind, and helpful staff, especially Tim, who is known for being professional, knowledgeable, and attentive. The shop is praised for working efficiently and providing good service at fair prices. They handle a variety of car issues, from last-minute repairs to tire plugging and towing assistance. Customers highlight their trust in the team’s honesty and quality work, often mentioning how Tim and the mechanics go above and beyond to help. Even when busy, staff take the time to listen and accommodate customers’ needs. Overall, Elmgrove Auto is recommended for its excellent customer service, trustworthy mechanics, and neighborhood-friendly atmosphere, making it a reliable choice for car repairs and maintenance.
Just had an alignment done on one of our Box Trucks- They got us in and out on the same day. Fast friendly and efficient! We will be using them again!
June 2026
Elmgrove auto is hands down the most reliable shop in Rochester. They are trustworthy and knowledgeable. I have been bringing my vehicles here since I I could drive and I have never had any complaints. Their in and out service is unmatched. If you’re looking for a mechanic Tim at elmgrove auto is your guy.
May 2026
On my way to drop my dog off across the street and my exhaust went. I still had to get to work an was stressed he was amazing. He was able to look at and was able to get the parts and i had my car in no time
