FedEx Office Print & Ship Center in Rochester, NY offers a wide range of services for small businesses and individual customers, including printing, copying, digital printing, shipping, and mailing solutions. Customers can also access services like signs and graphics, Internet, computer rental, fax, passport photos, online notary, lamination, and binding. The store provides convenient options for uploading documents online for easy pick-up or delivery. The staff at this location is highly praised for their exceptional customer service, often going above and beyond to assist customers with heavy shipments, returns, or urgent printing needs. Employees like DeDe, Laura, James, Herb, and Connor are recognized for their friendly, helpful, and attentive attitude, making customers feel valued and supported. The team’s willingness to help, whether lifting heavy boxes or troubleshooting email issues, creates a welcoming environment. Overall, this FedEx Office location is known for its excellent customer service, knowledgeable staff, and comprehensive business solutions, making it a reliable choice for printing, shipping, and related services.
Friendly nice welcoming very knowledgeable and good service
January 2025
Great services and convenient location. However they were very short staffed at 1220-1pm Sunday.
October 2024
I needed assistance shipping something internationally. HERB and his co coworker were so patient and helped guide me on how to find the necessary info to ship the package. I had to come back and Herb created the label for me with no issues. Everyone in the store was very customer service oriented.
