Fetzner Collision, Inc. has proudly served the Rochester community since 1948, offering reliable and high-quality auto-body repair services. Customers consistently praise the knowledgeable, helpful, and kind staff who go above and beyond to ensure a positive experience.
The reviews highlight Fetzner Collision's exceptional customer service, with the team working diligently to handle insurance claims and provide clear communication throughout the repair process. Customers appreciate the team's patience, attention to detail, and the exceptional quality of the completed repairs, often remarking that their vehicles look "brand new" upon pickup.
As an authorized Tesla repair shop, Fetzner Collision has earned a reputation for its expertise in handling complex repairs for Tesla vehicles. Customers commend the team's professionalism, cleanliness, and organization, noting that the repair experience was worth the drive, even for those living over an hour away.
Overall, Fetzner Collision's long-standing commitment to excellence, coupled with its exceptional customer service and attention to detail, make it a trusted choice for auto-body repair in the Rochester area.
Very helpful and friendly staff. Price was very reasonable. I will go back if I need them again.
June 2026
Best place for Alignments. Andy is very knowledgeable and honest
May 2026
Fetzner helped me out with a minor issue on my Tesla side mirror. Rose was a very kind and encouraged me to come in to get it checked out same day. A technician solved the issue in 10 min and didn’t charge me. This is a small business that genuinely cares!