Lowe's Home Improvement is a go-to destination for all your home improvement needs in the Rochester, NY area. With a great selection of gardening supplies, appliances, paint, and patio furniture, this local Lowe's store has you covered. The employees are described as very friendly and helpful, though the store's return policies have been noted as somewhat strict. While the store is praised for its cleanliness and organization, there have been some issues with product availability and delivery/installation services. Customers have shared mixed experiences with Lowe's, noting problems with oven deliveries and installations, as well as challenges with picking up third-party water heaters. However, the store is still considered one of the best Lowe's locations in the area, despite room for improvement in employee training and handling of certain services. Overall, Lowe's Home Improvement in Rochester, NY provides a wide range of home improvement products and services, with a generally positive customer experience, though some areas could use further attention and refinement.
Staff was accessible and friendly. Good selection of products as well.
June 2026
Okay, not the greatest or friendliness workers at this location.
June 2026
Yovany in the lumber department is the best. Helped me out finding the right product for the best price and was super accommodating when I brought it back a week later to be re-cut cause I messed up my measurements the first time.
