About West Herr Collision Center & Auto Glass Henrietta
West Herr Collision Center & Auto Glass Henrietta, formerly Mac’s II Auto Repair, is an all-new location providing both collision and auto glass services under one roof. It is described as a great place and the best shop in Rochester by long-time customers. The shop services all makes and models with factory-trained technicians and state-of-the-art equipment. Reviews highlight a super honest, professional operation with great prices, no-BS advice, and excellent service. Customers report that necessary repairs, including complex collision damage and difficult-to-diagnose mechanical or electrical issues, are completed at a high professional level with very fast turnaround. The team provides understanding, peace of mind, and works for win-win solutions, even offering a complimentary shuttle. Many note that repaired cars look better than new, leading to high recommendations.
Great service and friendly staff. They also welcome well behaved dogs.
March 2025
Extremely professional service. Lorri was great and went above and beyond to ensure my BMW 740il windshield was installed with the proper parts. Extremely professional job couldn’t be happier.
December 2024
Best experience I’ve ever had in collision repair. They turned my truck around quickly and even cleaned the inside. Looked brand new when I got it back!
Shoutout to Colby, Ralph and Devin for acing it. Felt great to get back on the road in tip-top shape 👏👏
