The UPS Store in Rochester offers expert packing, shipping, printing, and mailbox services. Reviews highlight incredibly helpful and professional staff who provide great experiences with positive energy. Customers report that employees are wonderful, polite, and energetic, walking them through processes like returns with a smile. For specialized needs, such as shipping large, fragile items or a ton of special props, the staff is expert and incredibly helpful. They carefully pack items with customized boxes, foam, and bubble wrap, offering great advice for safe transit. The service is fast, with one customer in and out in just minutes. Customers are extremely satisfied, noting their packages arrive safely and on time, and they highly recommend this locally owned and operated store.
I am a frequent customer of this UPS Store. Every time I’m in there I’ve had a great experience. All of the employees are super friendly and helpful. I definitely recommend this location.
September 2025
The gentleman Ben that assisted me with everything was absolutely wonderful! He walked me thru my entire Amazon return and even came out and took the big, bulky item in for me. I was incredibly impressed and it was a great experience🙂
August 2025
Got a mailbox and Notary service all in one day! All in, one-stop, shop!
