The United States Postal Service at 1485 Howard Rd is known for its reliable mail and package delivery, serving over 157 million addresses across the country, territories, and military bases. It offers convenient walk-in passport services and manages a large network of over 30,000 retail locations. Customers appreciate the friendly and helpful staff, who often go out of their way to assist, especially seniors and those with special needs. Many reviews highlight the good customer service, with employees being caring, intelligent, and personable. Mail delivery is consistently on time, although long wait times can occur during busy periods due to high customer volume and staffing levels. The location has a positive reputation for handling a significant number of packages smoothly, despite occasional issues with address recognition when shipping packages and some staffing shortages. Overall, the USPS at this location is seen as a dependable, friendly, and helpful place for mailing needs.
I never had an issue. Smooth transaction while unique on occasion, the staff was typically fine.and helpful.
December 2024
Very friendly workers and always helpful with any need I may have.
February 2024
I’ve come here multiple times and chatted with Sydney who is by far the most polite and helpful worker ever. Extremely knowledgeable and kind. You can tell he takes great pride in his work. I don’t say this often but is honestly a perfect example of great hospitality and customer service!Sydney you are wonderful!