United States Postal Service
USPS,
Post Offices,
Shipping CentersHours:
300 Waring Rd, Rochester NY 14609 Hours
About United States Postal Service
The United States Postal Service location receives mixed reviews. Customers appreciate the efficient and professional staff, especially highlighting a worker named Will, who provides friendly, thorough, and knowledgeable service, making customers feel comfortable and well-informed. Will is praised for his quick and efficient assistance with passport photos, shipping questions, and offering helpful suggestions like reinforced packaging. Many customers have had positive experiences, noting the staff's kindness and expertise. However, there are concerns about some employees' attitudes, as one reviewer described a rude and dismissive interaction with a new counter worker, which negatively affected their experience. Overall, the post office is recognized for its helpful and professional staff, with a few incidents of poor customer service. Despite these issues, the location is seen as a good place for mailing and passport services, especially when assisted by dedicated workers like Will.
Most Recent Reviews
March 2025
I scheduled a passport photo appointment ahead of time, and the man (Will) helping me was very friendly and thorough! Will was managing my passport photo and questions, as well as efficiently taking care of the other customers. Thank you Will!
December 2024
Not busy on December 10th. Nobody in line. Quick and courteous service.
December 2024
Every time I go is such a great experience. All the staff are so friendly.
More Comments(68)
Nearest USPS Stores
You May Also Like
- Rochester, New York