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“I travel 30 minutes every week to this post office. I prefer going to this one because you will be in and out. The 2 women that work there are wonderful. It’s worth the drive.”
“It's the best place to apply for a passport. I arrived a day before my appointment to pick up a form, and the people there are so kind and polite. The next day, I arrived with my son to apply for his passport, and Jazmin is such a kind person. She helped me with everything and was so patient when taking my son's photo. If I could give her 100 stars, I would.”
“They are amazing in here ! Most respectable and wonderful human beings working here . Especially John . Best experience I’ve ever had in a post office and I come here almost every week”
“Most of the employees here are excellent. Most of the time few customers are in this post office and they behave properly. The location is nice and tidy.
These things CAN NOT BE SAID OF 11385, that post office is worse than a zoo.”
“Like others have said, friendliest service I have received in NYC! My clerk was #10 according to my receipt. Before being served she served an incredibly rude lady who made several rudimentary mistakes with her mail and she remained kind and patient (though if it were me I would have allowed her to make the mistakes and receive the package she was sending back at her house…)”
“My staff, friends and I have been to this place many times and that the last time went there was to buy stamps and put in on the envelopes and mail it out. The people that worked there are nice friendly and kind.”
“I had a very good experience at this post office! I was mailing something, and I never mail anything so I was a bit lost. The staff explained all the options available to meet my needs, making the process easy and smooth. I was initially skeptical due to the office's bad reviews, but I decided to go anyway, and my experience did not reflect those at all. The people working there were super nice and helpful. I wanted to share my positive experience to because the people working there were truly nice and helpful.”
“NYC post offices can really be hit or miss and this one is the best one I've experienced so far. Advice I would give is don't show up 15 minutes before closing time or expect a line and testy customers and staff. If you go early in the day you can walk right up to a window. They are efficient and get the job done and are friendly if you have your business together and don't waste their and other people's time if you don't.”
“Donya- at the post office was terrific, she
was patient and kind and even offered help with ID copies that weren’t clear. What a breath of fresh air for a USPS. Hope they can all be like this!!”
“I think this Post Office in Queens offers the best service. The staff is courteous and go above and beyond to make sure your paper work is in order. I had to go there a few times and I was impressed with their service.. I have sent a few people there and they were also impressed with the services. Great job ladies ???”
“After having spent 25 minutes on a seemingly endless Post Office line on Flatlands Avenue in Brooklyn last week, this branch was a joyous discovery. Easy parking. One person in front of me, waiting for either of two tellers. Prompt, professional, courteous service. How rare.”
“I had a person say they did not receive my package from an eBay sale. I contacted this branch to see if they could help. I talked with Tiffany Drake, OMG was she awesome. She took the time to verify the delivery and find me a phone number for the proper local post office to call and verify the delivery. Her patience and persistence allowed me to have the information needed for this situation. Thank You so much Tiffany for your time and assistance today.”
“My sister and I have been to this post office to change the address of the house and that the man behind the window was very nice and friendly helped us out and gave us the correct information.”
“This very nice employee Mrs Arnold LEADSSA, very sweet and caring. My appointment was at 10:30 but when I arrived at 10 she took me in and I got my stuff done easily and left by 10:30! I really appreciate you! She’s very friendly too!”
“Been a few times as it's our neighborhood spot, but never felt compelled to write a review until today. Liam was patient, kind, and efficient. I've yet to have a bad experience with any of the reps at this location, too.”
“EXCELLENT EMPLOYEES THEY HELP U WHIT EVERYTHING U NEED TO POST WHIT THEM THEY ARE DO BEST EMPLOYEES I EVER ? I NO THEY AF A A GOD BLESS BOSS N GOD BLESS HIM ALWAYS”
“Post office near supreme Court Central jury building which across the street of Jamaica hospital center for dialysis. You have to enter door then go through security then take elevator corner left for post office. Open 9:45 am to 3:30 they do take cash and credit cards. I don't have wait in line. Nice and helpful people”
“Quality post office that always cares for my packages. I’ve seen countless encounters where customers either bicker about the package pricing and simply waste people’s time. Appreciate your patience and care in the community.”
“I went here to mail out a birthday card. The supervisor helped me. She was very nice. I bought some stamps as well. I went in the middle of the day and there was less than a minute wait. Will return.”
“I went for a passport renewal. My first time renewing. I did read online how, but still ot 100% sure. The lady there was very helpful and patient. Excellent service”
“Supervisor Tana at the Cedarhurst Post Office is an exemplary employee who provided superb customer service. She was very pleasant and informative, answering all my questions.”
“This is my favorite USPS location to drop off my packages. I usually go there once a week with prepaid box ready to go and they’re very friendly and service is quick. Probably less than 30 seconds with no line. There’s rarely a line unless the customer is unsure what they want to do.”
“By contrast with the main in Sutter Ave, in this branch, the personnel is always helpful, amazing and in good spirits. The kind of people you want in the neighborhood.”
“I was compelled to write a positive review due to seeing all the negative reviews on here. I have never once experienced a rude interaction with anyone that works at this location. I am always nice to them and they are always nice back. I have even shared a few laughs with them on occasion. I think people should be kinder and nicer to those who work in public facing jobs because they have to answer silly questions all the time, and explain things that can be found online over and over again. They’re probably overworked and underpaid, and they literally support an integral part of our lives.”
“I have been using this place for several years I believe since they open for business. I have never had an issue and the young man behind the desk has always been professional.”
“Great Post Office! No line which was nice but we went in the middle of the day on a Monday. The clerk was so sweet and helpful and was able to help us with what we needed. Best post office experience I ever had!”
“went in expecting long lines and unfriendly staff—based on other reviews—but was met with an incredibly pleasant surprise.
The team at the window was efficient and welcoming, taking time to explain and answer my questions. ie) packages left under the blue collection boxes aren’t picked up until day’s end so it's safer to quickly drop off at a window, and walking me through international stamp pricing.
Despite six people ahead of me, I was helped in under two minutes and out the door in eight. Highly recommend this branch for its speed, clarity, and friendly service!”
“I came to the USPS in Franklin Square at 4 AM on a Saturday to use the Self-Serve Kiosk to buy stamps and mail a letter. Thankfully, this location was open as advertised with 24/7 Self-Serve Kiosk access. The kiosk worked perfectly, and I got my stamps without any issues. Very convenient!”
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“I went into this post office, it was refreshingly cool on a hot hot day. There was no one in line, and the woman at the counter was very patient waiting for me to get my life together. She was pleasant and I was out in like 3 minutes. 24hrs later I received an email saying they received my package back at the warehouse and today, 3 days later I received my refund credit. And to think I avoided this post office for a month dreading returning my baby’s shoes because the reviews on here are so poor. My package was not lost and no one was rude. Even leaving the facility people walking in were kind and helpful. She did say it does get very busy and sometimes she’s alone. This is my first time here and the best experience I’ve had in a post office in New York. Thank you!”