Verizon Authorized Retailer, Best Wireless, is highly praised for its excellent customer service. Customers highlight the helpfulness, kindness, and patience of the staff, especially the manager, Carvin (or Kelvin). He is described as knowledgeable, professional, and able to make the experience easy and stress-free. Many reviews emphasize that Carvin went above and beyond to assist with various needs, from trading in phones to resolving technical issues. Customers appreciate the clear explanations, additional discounts, and quick service, often completing transactions in less than an hour. The store is seen as one of the best Verizon locations, with staff who genuinely care about customers. Overall, the store's friendly atmosphere and dedicated employees make it stand out, encouraging both new and existing customers to visit for their wireless needs.
I had great experience with Karlvin, he knows the business of helping people. Best service ever from Verison
January 2024
Had the best time ever doing most mundane thing everIncredible service & even more kindness from managerLoving me some Kelvin
October 2023
Great Verizon experience. The rep was very helpful with trading in an old phone. He clearly explained all my option, and was even able to find me an additional discount. The process took less than an hour and was very easy.
