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“Worked with Joe got a great deal on my existing phones moving from T-Mobile and my wife had AT&T prepaid and they beat what we were paying and gave us an awesome deal on Verizon fios and bundled our bills together to give us extra discounts these guys are amazing. I wouldn’t go anywhere else.”
“One word.. Wessie. I have been going to him with all my cell phone needs for over 10 years. He treats all his customers like family. Always searching for the best deals and never trying to upsell. If you want the best help go see Wessie. I cannot recommend him enough!”
“Super happy with my experience here from start to finish. Both Mo and Connor are the absolute best, and they are so very good at what they do. I upgraded two of my devices here. MO helped me with one when it arrived, and Connor the other. My incessant questions were answered with ease, I got great deals on both of my new devices and the entire experience was both seamless and downright pleasant. This store and its employees are truly an asset to the Smithtown community … keep up the amazing work Mo and Connor!”
“RON IS THE BEST! without a doubt, this Verizon and Verizon in general is so lucky to have Ron, He is so knowledgeable, so Genuinely kind. He goes above and help. Even when it came to trouble we had down the line past the point of getting a phone in the store.when I lost my phone he was able to locate it from the store and tell me where it was. These days it’s hard to find face to face customer service, and it’s even harder to find somebody who cares. I love this store and I love Ron. Thank you for such an amazing customer experience.”
“Ariel S. And Junior know how to run a business. Tons of customers everyone being helped and no one feeling left out to dry! Love these guys only tmobile ill ever go to.”
“Upgrading phones is usually a dreaded experience, but Leah at the Patchogue T-Mobile completely transformed it. She is exceptional, knowledgeable, and genuinely kind, with a rare ability to make you feel immediately comfortable and valued. Leah’s problem-solving skills are extraordinary, and she navigates every detail with ease, clarity, and confidence. Her professionalism, warmth, and customer care are truly outstanding. This was hands-down the best cellular experience I’ve ever had. I highly, enthusiastically recommend Leah.”
“Cheryl is very kind and helpful to resolve the issue that I had.
Staffs are great and cool place. Most of all Verizon offers excellent service. Thank you.”
“I went in yesterday with a broken phone and decided it was time to upgrade to a newer one. Todd helped me, and he couldn’t have been nicer. He explained everything clearly and didn’t try to push me into getting something I didn’t want. All the associates seemed helpful and professional! Very happy with my experience.”
“I recently switched back from Optimum to Verizon for my cellular device (from home by calling the 800#) and the sales rep on the phone told me I needed a transfer pin which I provided. I was told that there would be NO INTERRUPTION in service. I was told Optimum will disconnect and Verizon will automatically take over. Well, that is exactly what DIDN'T happen! The phone could not make or receive any calls. Essentially I spent a total of 4 hours on and off the phone using my husband's cell that day only to be told Tier 2 of tech support couldn't do anything else for me because they couldn't communicate with my phone and that I would have to take it to a local Verizon. Terrified I wouldn't get the issue resolved, I hoped for the best. Nicholas Brodeur who is an Assistant Manager at their Lake Grove, NY location SWOOPED IN AND SAVED THE DAY! He was SO HELPFUL and got my issue squared away with 15 minutes. A quick scan of my license and then whatever other magic they do there behind the scenes and I walked out with a working phone! IN MY OPINION, he proved invaluable and he should be recognized for his outstanding service!”
“I was fortunate to have Logan as the associate handling my account changes. He is extremely knowledgeable in the workings of the company and the products they offer.”
“My name is Elaine Sommers. I decided to report Jefferson office today because I have a problem with my email I work with Alicia and she has the patience of a saint because she work with me for at least 3/4 of an hour but we did get it done and I want you to know what a great job she did and you’re lucky to have her as one of your employees thank you.”
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“Five stars for Sean and Dan! Both extremely helpful and customer service oriented. Ask for them if you need on-site repair or over the phone tech support respectively.”