“Design center was awesome! So helpful picking out my hunter Douglas window treatments. Also, great color match on the paint side to help match the trim work to my custom window treatments.”
“I had an outstanding experience in this store. I brought my daughter there to purchase supplies for a science project she was building. The owner overheard us talking, and helped my daughter find all of the materials she needed. He went above and beyond to help us, and even cut custom wood pieces to make her project work. He didn’t charge us for his work, and gave us the lumbar for free. If you live locally, or are passing through the area, I highly recommend supporting this wonderful small business. They have earned my family’s business forever, and my daughter will always remember this man’s kindness.”
“I recently had an exceptional experience with Safe House Locksmith. Donald guided me over the phone, step by step, to get our safe operating and open. His patience and frequent check-ins made the process smooth and stress-free. It was clear that he prioritizes clients by ensuring the issue was something we could easily fix before scheduling a service call. I’m truly grateful for his help and insights. I highly recommend Safe House Locksmith and will definitely reach out to them for all our future locksmith needs. Thanks, Donald!”
“So grateful to have Glen Head Hardware right in the neighborhood. I’ve been in quite a bit lately and am consistently impressed by the team's knowledge and helpfulness. Phil was especially patient and encouraging as I tackled some DIY projects. It was also great to see George (formerly of Sea Cliff Hardware) there. You’re truly in good hands—excellent staff all around.”
“We shopped around at many stores but we went with NYSD. We felt more comfortable with them. At the showroom Chris and Jane gave us a lot of advice and help with the patience of saints. The planner Jimmy skillfully put the plans together. We got glass shower door headers(door rail) and low e glass all around for both bathrooms. A low e glass towel bar on one door and a finger pull on the other. They installed everything cleanly and perfectly. Absolutely beautiful! I want to emphasize this next point. We wanted clips on the walls and floors. Jane, Chris and Jimmy discouraged the clips on the bottom, instead to use a U-channel to keep mildew at bay. Of course we didn’t listen at first. Then after much research, it all made sense to go with U-channel at the bottom. I am so happy I listened to 40 years of knowledge. Listen to them they know what they are talking about. Thank you Jane, Chris and Jimmy. See pictures.”
“Moreland Hose Company has provided one of the best customer service experiences I've ever had while sourcing supplies for my company. Their professionalism, product quality, and industry knowledge are second to none. From start to finish, the team was courteous, responsive, and genuinely committed to helping me find exactly what I needed. The quality of their products is outstanding, and their expertise gave me complete confidence in every purchase. It's rare to find a company that combines exceptional products with exceptional people, but Moreland Hose Company does exactly that. If you're looking for top-tier service, knowledgeable staff, and products you can rely on, shop with confidence. You will not be disappointed.”
“I had a great experience at Ace Hardware as I always do. A man named Colby G helped me with a timer for my garden hose. It was irreparable, but he tried to fix it. I bought a new one and he set up a new timer for me. He was so patient and informative and nice.! I really appreciated his help!”
“I got my keys copied here and they were super fast, really cheap, and did a great job. If I ever need copies again, I’m definitely coming back here and nowhere else. Just keep in mind they close pretty early, so check the time before you go.”
“Five stars for Cathy at Brinkmann’s in Glen Cove! I had a wonderful experience working with Cathy while choosing paint and supplies for my basement. She took the time to help me select just the right shade of gray, and she didn’t stop there. She also made sure I had the correct rollers, handles, and other accessories I would need to get the job done properly. What impressed me most, though, was Cathy herself. Her personality was truly above and beyond. She was knowledgeable, patient, genuinely helpful, and had an infectious smile that made the entire experience enjoyable. You never felt rushed or like you were simply another customer. She made you feel as though helping you get everything right actually mattered to her. Employees like Cathy are the reason people remember a store and choose to come back. Brinkmann’s Glen Cove has an absolute gem in Cathy. Outstanding customer service, great knowledge, and an attitude that represents exactly what customer service should be. Thank you, Cathy, for making my basement project start off on the right foot! “When someone can turn something as ordinary as buying paint into an experience worth remembering, you realize exceptional customer service is not really about the products being sold. It is about the person who made you feel valued while helping you choose them.””
“Live out of state, needed something for my mom who is in her 90s , I called ordered what she needed and they made sure she got it ..my hometown is thee best . Grew up going here . It made me cry , this town is something special . Thank you from the bottom of my heart !! God bless you .”
“Came in for a repair on my impact gun, the gentlemen helping me looked at it for two seconds, showed me what I was doing wrong, and gave it back to me without any charge whatsoever. Very honest, pleasant service!”
“Rain dew is a great local store that remind you of the old-time Woolworths. They seem to have a little bit of everything you can get candy, hardware, yarn, toys.. they have it all. Prices are great for a small local store. They even have a pharmacy. It’s great to shop local and support business in the area.”
“Ordered a Mercury Avator 7.5E from Freeport Marine. It arrived quickly but was unfortunately damaged during the shipment. I contacted Freeport Marine immediately, expecting the worst, and spoke with Caitlyn. What a pleasant surprise Caitlyn turned out to be. She was caring and sympathetic to my call. She detailed the procedure we would have to go through to either make repairs or return the motor. Multiple emails back and forth between Caitlyn and myself as Caitlyn worked to solve multiple issues. Turned out we returned the motor. We had some delivery issues that needed to be worked out as we live in a rural area making delivery difficult. Caitlyn was awesome in addressing those issues to complete the return and delivery of the new motor from Mercury through Freeport Marine. I am very happy with the responsiveness of Mercury, Freeport Marine and especially Caitlyn for their professionalism and support and highly recommend doing business with Freeport Marine.”
“Love this place! Ingrid is the sweetest! I was so happy to see her back in the store. Foley’s has so many items to choose from! They have everything from hardware to household and no long lines ?”
“Awesome local hardware store. And now that they’ve expanded it is even better. Chris, the owner is knowledgeable, courteous and always willing to help. Great family run business. It’s great to support locally. They are an asset to the community.”
“Great “hometown” hardware store. Very clean & well laid out. Staff have helped me multiple times with advice on home projects & finding things in store. Prices are on par with big box retailers. Will definitely continue coming here, even if it’s for a simple key cut. *Only advice to others, don’t expect to find on street parking because they’re located on a busy road/intersection. I found theres a public lot right near the store within a block or so. Problem solved Thanks for all the help & great service. -Bryan B. (customer)”
“Peter the store Manager is a true gentleman and Carlos the Assistant Manager always a great help there bayside paint is the place to buy all your needs in paint because they treat you like family. Thank you to the staff there as well you guys are awesome.”
“I live in Queens so this place is a bit out of my way. With that said if I need a specific item I always go to them. They have counter people that know what they are talking about and always have what I need instock. If you want to save a few bucks you can go to Home Depot but it's very doubtful you will find people at Home depot that are more knowledgeable than the staff here. Time is money and if you have to go to home depot twice for the same project you are losing money. Highly recommend this place and the staff is always pleasant to deal with.”
“Needed a new service provider for my snowblower and was referred to Big Valley. They not only picked up, repaired, serviced and returned my snowblower -- they did it all in one day! That's the kind of service I respect and appreciate. Highly recommend!”
“These guys are great. Always have the tools I need and if there is the slight chance they don’t have it, they order and ship to the store or direct me to where I can get it. Outstanding customer service and the personal feel of a mom and pop family store operating under a name brand (Ace) platform. I strongly recommend!”
“I have been going to Millers for 37+ years. Obviously, that alone, says something. Stuart & his son Michael, and the rest of the long time staff, are all wonderful. Pretty much whatever you need is there. Old time " service with a smile" AND they actually appreciate your business, unlike the big box stores. If you haven't discovered Millers it's time you did & if you know about them,,,support them with your business. You will not be sorry!! A great local merchant.”
“I accidentally placed my order at the wrong store, and there were only two minutes left before closing. The manager was incredibly kind and accommodating. They had someone quickly pull my items from the shelf so I could still get my order before they closed. I really appreciated their willingness to help, especially at the end of a long day. Excellent customer service—thank you for going above and beyond!”
“Friendly, helpful staff and always willing to help you find exactly what you need. Alper’s is my go to for everything from batteries, sponges, and garbage bags to paint and hardware supplies. So convenient to have a local hardware store that still gives personal service.”
“They fixed my remote key in all of 10 minutes. Friendly service with the jokes. I’ll be back. I was getting worried, this is not the first place I went. Thanks Guys ??”
“What a great bunch of staff. They are just a bunch of kind, thoughtful, and helpful folks - who really go above and beyond in the service dept. have been helping me with numerous paint requests over the past month”
“What a wonderful place. I called to see if they carried brown mulch, spoke to Mark and said they had plenty..I needed 18 bags. When I finally got there, Mark was so very polite and courteous and took care of me right away. Drove to the back of the store, and this young woman, Katelyn was all set to load the car . All 18 bags..I felt so bad that a young woman had to do this..Let me tell you what an amazing, awsome young woman she is..She picked up each bag, put it in the car, made sure there was room for all of them. She worked so fast and was so sweet about it..not a complaint out of her. Katelyn is a true asset to Ace and I truly hope she is acknowledged for being such an amazing employee there..Very satisfied customer here..Thank you Katelyn and Mark”
“The owner has been a fixture in the community for years . He is very knowledgeable and helpful. His plants and vegetables are great. Our family trust him completely for all of our gardening and hardware needs for years. He has a proven track record. I recommend him highly. Please take a chance. You won't be sorry.”
“This is one of the greatest hardware stores. In New York City they knowledgeable on everything when I mean everything trust me that’s worth the trip. They got all you need been around for ages.”
“I've been there several times since moving to the area and had nothing but great things to say about the people working there. So helpful and kind. Don't hesitate to go to this place. They are more than helpful”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.