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“Will and Keisha are the best Postal workers in the Post Office system. I have dealt with many post offices between Brooklyn and the Bronx and they both are the nicest and most professional of all the employees I've dealt with. The Post office should have them give classes on courtesy and professionalism. Thank you for your great service.”
“I came here to do a passport appt. The ladies that work here are very nice. They were super knowledgeable & the whole process was so smooth. I will now be coming here instead of my local post office LOL. It is very well kept and clean. It smells so nice in there.Thank you ladies. ?”
“We were at the post office today getting passports done for our 3 kids, and Jose was absolutely amazing. He made what could’ve been a super stressful process actually smooth and even fun. He was patient, helpful, and so good with the kids — cracking jokes and keeping things light while still getting everything done right. You can tell he actually cares and enjoys helping people, which is rare these days. We’ve dealt with grumpy attitudes at other places before, but Jose really stood out in the best way. We’ll definitely be coming back to this location just because of him. Thank you, Jose!”
“⚠️Notice:❌️ Self-service including P.O. boxes is not available after 5 pm on weekdays and after 1 pm on Saturdays. Not open on Sundays or holidays at all.✅️ Self-service availability starts at 6 AM .”
“Vanessa was the ONLY postal worker in the facility working in front. She handled all customers (passport and regular customers). She did a phenomenal job, kept her composure, was kind and super helpful! 10/10 would recommend!!!”
“Anyone who hates the post offices in White Plains, please come to this one! I did something wrong when I changed my address online and the staff here helped me to solve it! Thanks a lot!”
“Easily the best post office I’ve ever used. They have a parking lot (!!) and I’ve gotten to know both postmasters and most of the clerks over the past decade. The staff is professional and efficient and even though at busy times it backs up easily (credit a lot of privileged suburbanites who use the USPS all of once a year and equally unprepared college kids from the two local schools), I have always trusted this post office and the excellent service and support they’ve long given me and my business.”
“I had a nice experience at the main Scarsdale post office today, Monday October 23rd. The kind clerk helped me out in processing an in-person change of address request. The clerks helped me out with a smile and it was a plus that there was no line and ample street parking!”
“I never had a problem with this location. When I visit I am in and out. Georgia always says hello and she is courteous. She helps me with any questions or concerns I have. ?”
“Small USPS office, but efficient. Staff is quick to assist you. I have visited this site on Saturdays. I want to thank Miguel for his service and welcoming attitude.”
“I needed assistance early in the morning and flagged down a postal truck.The fellow was so understanding and accommodating. I only wish I had gotten his name.God bless him for his patience and help.”
“USPS is the best here. I interact with them extensively and this is my favorite location. I would strongly recommend anyone who is interacting with the USPS to figure out self-shipping tools and how to print your own labels from home. That has made my USPS experience much better.”
“I want to give a giant shoutout to Margaret for her help. Too often, I have terrible experiences at USPS, NOT HERE! Margaret was attentive, kind, and solution oriented. She practiced great patience with my 10 packages and was very organized. She deserves more recognition than I imagine she receives and I hope this is acknowledged by her management.”
“I have used this Post Office on a regular basis for over 15 years. The staff at the counter are unfailingly polite and helpful. Many have worked there for many years. I have often seen them be very polite and helpful to others, especially to people who had language or other difficulties. I cannot understand why anyone would criticize the staff at this Post Office.”
“This is a Great USPS Office.
I had an appointment, and job got done so quickly.
Mike, Shelsea & Sanjay are great executives working at this office. Very professional & courteous., && at the same time very kind and patiently handling all their customers.
Thank you team for a wonderful experience.!”
8:30AM - 4:30PM
822 Commerce St, Thornwood
Post Offices
“Got my daughters passport, I travelled here all the way from Brooklyn and I must say the lady who processed the passport application was extremely helpful and kind.”
“Great passport service experience. Sharmin was very helpful and quick with the processing of the application. Overall from the time I stepped in it took 7 mins which included taking a picture.”
“Was in here today … 8/15. Staff is super helpful and very friendly. Sent a fax, copies and printed something off email. Prices are very reasonable.Thank You Team”
8:30AM - 6PM
245 Westchester Ave, Port Chester
Post Offices
“I have to give an extreme shout out to Paul at the Port Chester Post Office. Paul is a mail carrier that trained me to be a mail carrier at another office in Westchester. On my last day of training while Paul and I were loading the truck to go on our route in Port Chester, a suspected drunk driver crashed into Paul’s personal vehicle which was legally parked offsite from the Post Office. I literally witnessed this man receive the news that his car was totaled from a colleague of his. What does this man do? He makes a few phone calls to the police and insurance company and he continues his day. He continues to train me and does not skip a beat. The delay caused us to be out late that day but we completed our route and delivered all the mail we had. I cannot stress this or commend this enough. I barely told him how impressed I was because we were just rolling with the punches and working in the moment. If you encounter Paul please salute him because he takes his job and delivering your mail very seriously. He is the one that rocks the double satchel. I can only hope that I live up to the standards of the one who trained me as a mail carrier at my office. Bravo Paul and Bravo to the Port Chester Post Office!”
“I like coming to this post office. The staff is polite and my shippings are handled right away, sometimes arriving sooner than I expect. Thank you for your service!”
“If you get anxiety from going to the post office because of rude employees and long lines, go to this one because it has neither ? The employees are friendly and helpful, I’ve never waited for than a few minutes in line, and there’s plenty of parking.”
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“I don’t know why there are bad reviews but I’ve had the BEST experience every single time. My daughter is getting married and they’ve been very helpful with the invitations (domestic & international). They personally stamped each one since the wax seal makes it difficult to go through the machine.
Zena & her colleagues give extraordinary customer service: always smiling, friendly, patient & helpful.
I live in Greenwich and I drive here because they’re friendlier & more helpful than the one in my town, lol.
Thank you sooooo much! Love them!!”