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“I visited this location on April 1, 2025, and had an outstanding experience, despite not being from the area. The highlight of my visit was the exceptional customer service provided by a gentleman named Will. He went above and beyond to ensure I had everything I needed and made me feel very welcome. It's rare to encounter such personalized and attentive service. I highly recommend this place, all thanks to the fantastic service from Will!”
“Ms. Glover and her staff run the best post office in the city of New York. They truly care about their customers. I had a missing package and the follow-up and efforts to get it delivered to us were above and beyond. Thank you for the excellent service!”
“I read the reviews before coming to this location. I **PRAYED ? **that I wouldn't get the infamous Grinch lady ?. I got someone named Jose & he was wonderful ! Quick, informative, and kind. There's hope for the US Postal system.”
“⚠️Notice:❌️ Self-service including P.O. boxes is not available after 5 pm on weekdays and after 1 pm on Saturdays. Not open on Sundays or holidays at all.✅️ Self-service availability starts at 6 AM .”
“Anyone who hates the post offices in White Plains, please come to this one! I did something wrong when I changed my address online and the staff here helped me to solve it! Thanks a lot!”
“I came here to do a passport appt. The ladies that work here are very nice. They were super knowledgeable & the whole process was so smooth. I will now be coming here instead of my local post office LOL. It is very well kept and clean. It smells so nice in there.Thank you ladies. ?”
“Little to no wait times whenever I've been here. And Nigel is the man. If people are giving this place a 1-star rating, they must be giving other post offices negative-star ratings”
“AYE !PUBLIC SERVICE ANNOUNCEMENT
Stop being cheap on the holidays Scarsdale people . Post office workers work soo hard to get yall packages in rain sleet and snow falling tripping just to rush to have lunch that’s really not long enough.
And the summers try to offer more water so they don’t die on your steps or pass out . It’s burning up outside and you think you have Johnny bravo carrying your stuff or Arnold swordsanegga or however his friggin name is spelled .
Oh & Have more compassion
Especially because my heart might be yall post man . He works soo hard to try to service the community. His name is Chris Lewis . So give him extra kindness for me please.
Love u always
Hope all is well with u
?”
“Easily the best post office I’ve ever used. They have a parking lot (!!) and I’ve gotten to know both postmasters and most of the clerks over the past decade. The staff is professional and efficient and even though at busy times it backs up easily (credit a lot of privileged suburbanites who use the USPS all of once a year and equally unprepared college kids from the two local schools), I have always trusted this post office and the excellent service and support they’ve long given me and my business.”
“I never had a problem with this location. When I visit I am in and out. Georgia always says hello and she is courteous. She helps me with any questions or concerns I have. ?”
“The Cos Cob post office has the best postmaster, Frank. He goes above and beyond and I am always confident in mailing important packages since they arrive at their destination on time, unlike every other post office.”
“Just submitted my expedited passport renewal here. The woman working the counter was incredibly helpful and patient. Best experience I’ve had at a post office in years. Definitely will come back to this one over others in the area.”
“Everyone, including myself, always expects USPS offices to be dusted with awful service. However, I’ve been to countless post offices and the staff at the USPS office here is out of this world. Very friendly, kind staff and I never have to wait. Amazing!”
“Any reviews below 4 are definitely unfair. This is the best USPS I’ve ever visited- so helpful, friendly and they keep things going smoothly by facilitating your delivery/ shipping.”
“Looks like all of the 1-star reviews are regarding passports. Weekday afternoon the Asian gentleman George was perfectly delightful and pleasant with handling my prepaid mail. So all is well with normal postal business. I suppose go elsewhere for passport making.”
“Always courteous, always fully staffed and that staff is helpful, knowledgeable and thorough when explaining the mailing service options.
We ship a broad variety of packages and they get the job done well every time.
I always wonder how come deliveries are quicker when shipped from this USPS or the one in Rye, than when shipped from other area sites? The difference is noticeable and why we travel a bit out of our way for our mailing needs.”
“I am very happy with the service at this post office. The staff always greets me with a smile and quick service. I go there regularly to send out packages and have to say the one employee Ash is always very friendly and welcomes everyone with a smile and wishes everyone a great day as they leave. I will continue to bring all my mail and packages to this location just based on the customer service alone”
“Great passport service experience. Sharmin was very helpful and quick with the processing of the application. Overall from the time I stepped in it took 7 mins which included taking a picture.”
“I can't say enough good things about my experiences at this USPS location
I visit regularly, and every time I'm greeted with a smile and excellent service.
Margaret is simply amazing! She always goes above and beyond to help me with whatever I need. Her kindness and professionalism truly stand out.
The whole team at this post office is great, including Jose, who is wonderful as well. But Margaret really makes it special.
If you're looking for a post office where you'll be treated well and receive top-notch service, this is the place to go.”
“Rashad is the most friendly and helpful postman at the OG CT Post Office. Always happy to help and has a cheerful smile. This branch is also so beautiful decked out for the Christmas holidays ?”
“I have to give an extreme shout out to Paul at the Port Chester Post Office. Paul is a mail carrier that trained me to be a mail carrier at another office in Westchester. On my last day of training while Paul and I were loading the truck to go on our route in Port Chester, a suspected drunk driver crashed into Paul’s personal vehicle which was legally parked offsite from the Post Office. I literally witnessed this man receive the news that his car was totaled from a colleague of his. What does this man do? He makes a few phone calls to the police and insurance company and he continues his day. He continues to train me and does not skip a beat. The delay caused us to be out late that day but we completed our route and delivered all the mail we had. I cannot stress this or commend this enough. I barely told him how impressed I was because we were just rolling with the punches and working in the moment. If you encounter Paul please salute him because he takes his job and delivering your mail very seriously. He is the one that rocks the double satchel. I can only hope that I live up to the standards of the one who trained me as a mail carrier at my office. Bravo Paul and Bravo to the Port Chester Post Office!”
“I had a problem with a delivery and really needed some assistance quickly. I called and a Ms. Hyman assisted me beautifully. She was kind, thoughtful and went above and beyond to help resolve my issue. Such a nice experience. Thank you to Ms. Hyman and to my mail carrier Tasha,(who is ALWAYS above and beyond).”
“USPS is the best here. I interact with them extensively and this is my favorite location. I would strongly recommend anyone who is interacting with the USPS to figure out self-shipping tools and how to print your own labels from home. That has made my USPS experience much better.”
“I went in today with my 17 year old daughter to get her a passport- we were helped by Carmesha B. She was very polite and helpful. I was dreading the whole experience but she made everything go smoothly.”
“If you get anxiety from going to the post office because of rude employees and long lines, go to this one because it has neither ? The employees are friendly and helpful, I’ve never waited for than a few minutes in line, and there’s plenty of parking.”
“Great fast and professional service. Needeď to get passport. It was wonderful to know they do the money orders plus photo. Yes their is a service fee. The photo quality was much better than the CVS around the corner. Less than a week, The passport State Government Office got my information quick. Well worth the quick passport appointment and traveling to this Larchmont Post office.”
“Staff here helped me out big time today. I mailed a package of returned items and an hour later my wife realized she packed her orthotics in one of the boxes. I raced back and the staff here dug up the box and and I was able to get the orthotics back. Would have been a disaster otherwise. Thank you!”
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“I don’t know why there are bad reviews but I’ve had the BEST experience every single time. My daughter is getting married and they’ve been very helpful with the invitations (domestic & international). They personally stamped each one since the wax seal makes it difficult to go through the machine.
Zena & her colleagues give extraordinary customer service: always smiling, friendly, patient & helpful.
I live in Greenwich and I drive here because they’re friendlier & more helpful than the one in my town, lol.
Thank you sooooo much! Love them!!”