Visited the WE in White Plains and we were serious about purchasing a bench but were unsure about materials. After asking for a second swatch, the clerk huffed at us, retrieved it, walked away, and never came back. And, neither will we.
July 2023
I had an issue with the item and the staff was so kind and helpful. The store of course should have a higher rating but most people are to post a negative review. Thank you so much West Elm staff of Vernon Hills for your always being patient and kind.
June 2023
I went here to look for a sofa. As soon as I entered I began to walk around. One employee said hello as she passed me by and that was it. No one asked how could they help or expressed they would be right with me , nothing . I walked out and took my business elsewhere