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10AM - 7PM
20 Wolf Rd, Albany
Mens Clothing
“Everyone was very helpful I went above and beyond to help me get my son suited or fitted for a dress pants and vest outfit. They were very helpful allowed us to try on anything we needed and gave us their expert opinion on how it looked. Chantal was especially helpful and kind”
“This is the only Oakly that my husband and will go to. Catlyn is amazing she is always very helpful goes above and beyond if they don’t have a product in stock she will always help the best she can. Thank you for always being helpful keep being you”
“Me and my friend Jett go here for cosplays/costumes and just clothes. No complaints at all staff is cool and helpful. Don’t come if you’re on a budget though.”
“Such a friendly and warm store. Excellent quality clothing and very reasonable prices. It's usually not super busy, dressing rooms are clean and spacious, and the cashiers are helpful.”
“I recently lost some weight and needed to shop for smaller jeans. After several shopping trips, I still hadn't found the fit, style, and wash I was looking for. On Sunday, June 7th, I stopped into Buckle at Crossgates Mall in Guilderland, NY. I had never shopped there before and wasn't sure what to expect.
As a 60-year-old woman who previously needed plus sizes, I was a little apprehensive. Some specialty clothing stores can feel geared toward younger customers, and I wasn't having my most polished day. However, as soon as I started browsing, Tristen greeted me with a warm welcome and immediately put me at ease.
They treated me with kindness, respect, and genuine enthusiasm. After I explained what I was looking for, they quickly got to work pulling several options for me to try. Tristen listened to my preferences, suggested additional styles I might not have considered, and was incredibly patient throughout the process.
Thanks to Tristen's excellent customer service and knowledge, we found the perfect pair of jeans. Shopping for jeans can be frustrating, but they made the experience enjoyable and successful. I truly appreciated being treated as a valued customer and would absolutely return because of the service I received.
Thank you, Tristen, for making what could have been a stressful shopping trip such a positive experience!
Please be sure to forward this review to Tristen and their manager, so they know how much I appreciated their kind assistance.
Warm regards,
Donna”
10AM - 6PM
1475 Western Ave Suite 35, Albany
Mens Clothing
“I had an absolutely wonderful experience at Union Hall Store in Stuyvesant Plaza. From the moment I walked in, the warm and welcoming staff made me feel right at home. They were incredibly attentive and eager to help, ensuring I found exactly what I was looking for. The store itself is beautifully curated, with an impressive selection of high-quality items. It’s clear the team takes pride in creating an inviting and enjoyable shopping atmosphere. I can’t recommend Union Hall enough and will definitely be back soon!”
10AM - 9PM
18 Wolf Rd, Colonie
Mens Clothing
“Bought a suit and a few shirts. Manir helped me pick everything. Dude is amazing knowing what size to try and which patterns/colors go together. Go see him if you need a new suit - I'm glad I did!”
“I went to the Carhartt store in Crossgates Mall, Albany to buy some pants. I found a pair in my size and needed another. Jackie offered to help me, There was not another pair in my size in stock so she showed me a different style that I liked better. While she was ringing up my purchases I changed my mind about the color of one pair so she created a refund and charged it again. Jackie was so cheerful and helpful. She answered all my questions. She's a great asset to your store. Thanks, Jackie!”
“Skyler was super nice and helpful with picking out what size I needed. My shoes were even laced for me in store! I always have a really pleasant experience when I come to this location.”
“Great store very clean and teen friendly! This was my second visit with my teenage daughter. They have soo many cute and stylish things? we will definitely be back!! Love the self checkout very fast and convenient and employers are very helpful!”
“The staff was incredibly kind and helpful! Abby helped me the most and was very helpful in finding the right shoe especially with giving me suggestions for what shoes would be best suited for what I needed!”
“Elena was absolutely amazing and helped out me and my girlfriend with understanding the deals and for saving money. We had her running all over the store for us and we felt really bad but she was super cheerful and happy to help. Absolutely amazing, sweet and helpful.
Giselle checked us out and made sure we saved money and even showed us online savings that we could do, she was super nice.
Will 100% come back especially if these two are working!!”
“Top Notch Service!! I called from Los Angeles to find out if they had any gift baskets. I explained I was trying to put together an Irish breakfast Christmas surprise for a friend and Mary Ann, the owner, was more than helpful in curating all the essentials such as black and white pudding, etd. . AND she delivered it (he lives close by) at no charge the same day. My friend loved the selections she made. I rarely experience such caring customer service - and appreciate it very much!”
“I visited the Macys in Crossgates this am 11/12/25. I was looking for MAC lipstick a certain color. Jean Anderson waited on me she was SOO helpful, & Knowledgeable (she worked @ The Channel counter).
I asked her about different skin care products, again she was very informative. She also explained to me the Pre sales. Thus I purchased items today & will return on 12/2 to pick up. (items that go very fast).
Again a huge shout out to JEAN @ CHANNEL. THANK YOU Robin Liberty!!!”
“I bought a hat and live 2 hours away and wasn’t coming back in a couple. The woman who might have been the owner took it in and I found a hat I really wanted I love this place friendly helpful and just American”
9:30AM - 9:30PM
161 Washington Ave Ext, Albany
Mens Clothing
“Massive outlet...It is very difficult to choose specific gift item within very short time.But,yeah, the exploration process is truly enjoyable and I never leave with buyer's remorse.
We specifically visited to find a school bag for a boy. Although, they had an adorable collection for girls, the selection for boys was unfortunately quite limited. Despite that, the overall experience was great,even visiting after Christmas, we didn't leave empty handed! Love this place.Also love their tops and sweater collections for girls.❤️”
“I am impressed by the collection in old navy cross gates mall especially low waisted baggy jeans for women. The associates were so helpful and kind, the line was so long when I went in but they were quick and efficient. I will be going back soon for my grand daughter :)”
“The ladies who run this Gap are the most helpful, knowledgeable people I've ever met. They patiently advise you until you look and feel amazing!! They are truly educated stylists who want you to look good and feel happy! I am so thankful to Ashley and Sarah!!!”
“I had the pleasure of being assisted by Balal in selecting a suit, and I couldn't be happier with the experience. From start to finish, Balal made the process incredibly easy and stress-free. His expertise and keen eye for detail ensured that I found the perfect suit that fit me flawlessly. Balal's friendly demeanor and professionalism made the entire experience enjoyable. I highly recommend Balal for anyone in need of a suit. Five stars all the way!”
“Nice selection of items. Decent prices and great clearance section. Staff was helpful, friendly and patient. Store was clean and things were spaced out as they could to practice social distance. Will return in near future.”
“Erica is amazing. I went in for an updated wardrobe because I am now 30 and it was time lol. Erica approached me asking if she could take the items I picked out to a dressing room so I could keep shopping, and then she asked me what I was shopping for today. I continued shopping and when I went to the dressing room, she told me that she also picked out some things I could try if I wanted and she had it hanging in the dressing room organized into multiple outfits. It was so sweet and I really loved a lot of the pieces she picked out that I wouldn’t have picked for myself on my own. She was there when I needed to try different sizes and brought it to my dressing room. She went above and beyond to make the experience not only pleasant, but fun!! Thank you Erica!!”
“Extremely friendly, I have been a difficult fit my entire life, fit me perfectly on everything suit, shirt, and shoes within 10 minutes. 10 out of 10 will be back here again if I ever need anything else.”
“Best Banana Republic store I have ever been too. Very clean and organize with an amazing staff that goes above and beyond to guarantee costumer satisfaction. Mat was very polite and knowledgeable about everything”
“Good collection. I bought a bunch of clothes here for my Hawaii trip. Shirts and shorts and sunglasses. Very reasonably priced and good quality clothes. Very happy with my purchase. Definitely would visit again.”
9AM - 10PM
1814 Central Ave, Albany
Mens Clothing
“Wow !!
*thank you HAROLD for extra help
On Veteran’s Day ! I brought my smile & painful arthritic body & home to sofa !
You went above & beyond & have a clean lovely store !
** TY to ALL Veteran’s my beloved Dad ( Korea ) & WW2 Grandpa !
I love America ??
GMP”
“I went in yesterday to do a return from an order i bought online, at around 1:30 pm. All the staff were professional, attentive and kind. I was thoroughly impressed. Those workers should all be management.”
“Completely blown away today by the customer service I received at RRS. I purchased shoes for my daughter that she later complained hurt her feet. Alexis from the Crossgates store went above and beyond to make sure I got to exchange the sneakers for new ones and made the process quick and painless. She was friendly and personable and compassionate and I really appreciated her going above and beyond. They have a customer for life with me. 10/10 recommend.”
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“The ladies at Peter Harris in Glenville are so cheerful, which makes for a very pleasant shopping experience. Associates seem to have fun together, while working hard. The selection is so varied, I almost never walk out empty-handed!”